Westmall Terrace

Worst place to rent from,you put in work orders about sudden appearance of Roaches and nothing gets done,not me personally but someone I visited.
Sep 3rd, 2023

Jul 13th, 2023

I just move here in July is a very quiet family place have a gym kids park swimming pool A dogs Park administration is very friendly and helpful and every questions the you have very professional I love this place
Jul 10th, 2023

This place is beautiful! Feels so open and welcoming. Sanne is always FANTASTIC to work with.
Jun 14th, 2023

My sister applied for this place before telling me and got denied they said its cause she didnt have rental history, they then told her if her husband applied because hes military he would automatically qualify and then told him he was denied for the same reason (because they only ever lived on post, I was told it doesnt count as rental history). So she called them and they told her I could apply if I made 3x the rent, and then once I applied they told her I had to have 4x the rent. So, since Im leaving at the end of my lease in 2024 I went and called to see if I could apply and they told me I could. She had called me later about it and I missed the call, once I called back they didnt answer, so my sister called. When My sister called her later and asked about the end of lease she mentioned in my voicemail and she said it was fine all she had to do was change the date since my sister will be there full time until February. Once the application is started they take forever to process it, even called my sister to ask if her social was real. Lima or Lima called me today and said there was an issue with the lease that Im currently end cause it doesnt change until 2024. I told her I called prior to submitting the application for that exact reason, u asked her if the phone calls were recorded and of course they are not. She then tells me you dont live there u visit, u applied because she got denied but just because my lease is up in February doesnt mean Im not moving there. She gets me to the manager Sana (the same lady who told me it was ok) and she acts like she didnt remember anything, I told her the conversation and the way she was explaining it to me now is how it shouldve been explained before it was submitted. She then asks what are u looking for at the call I told her, a refund of the application since it would have never been submitted had the correct information been told. She quickly says oh no we dont process refunds, lets keep in mind what we have to go through to get it submitted but that brings me back to, had the correct information been given to me it would have never been submitted. This place is a money grab, had my sister apply for $60, then tell her if her husband applies itll get approve cause hes military another lie, and had her spend another $60 + his $60 and then had me submit an application and say oh no no 3x but 5x the rent and then had me do one just to tell me the lease end date has to be prior to move in, but all these questions were asked before paying for the application. Total money grab did a place! If they dont want to rent to you they wont!
Sep 9th, 2023