Olympic Rockeries & Construction INC
-
1827 W Valley Hwy E
Sumner, WA 98390 - 206-387-6294
Hours
Chamber Rating
-
Sloan Palar
Jan 7th, 2024 -
Paco Gonzalez
Wide variety of stone (type shape color) to choose from!!!
Nov 25th, 2023 -
Markus Gdula
These guys are great. We only bought a few boulders from them but they were really helpful with us sorting through the many options to find just the ones we needed. Great selection here and really reasonable prices.
Mar 25th, 2023 -
Joel Di Pietro
Beautiful selection of landscaping materials from polished stones and river rock to beauty bark and turf, fountains, ponds and flagstone pavers.
Oct 10th, 2022 -
Rod Ridley
They are near my home I went to their website and ordered 1yard of gravel and it said it would calculate shipping charges at checkout. When checking out the shipping box drop down said n/c shipping. The next day expected a call for delivery and no call. I emailed called twice and it went to voicemail both times (Friday) Saturday no call stopped by and they couldnt find my order and I showed them it charged me with zero shipping. The employee said delivery was 195.00. They called the owner and he said he would call me Monday to figure it out. No call Monday so I called again and was told they had a new website and it wasnt working correctly and I would be charged, Im a manager at a small company and if we make a mistake we take care of the customer even if it cost us a few dollars because we value our customers, I live 1.5 miles away. Next called again left voicemail ( Tuesday)and they called back this time cause I was very direct and still want to change delivery and said if I didnt want to pay ask me if I had a truck or trailer to pick up myself, that was not the answer I expected. The whole point of ordering was to have it delivered like the website stated. I hope if this happens to someone else they as a company would do the right thing and take care of the customer. I will take my business elsewhere and if someone asks about your company I will send them to someone else who cares and stands behind their mistake. Thank you Rod R
Aug 17th, 2023
Contact Info
- 206-387-6294
Questions & Answers
Q What is the phone number for Olympic Rockeries & Construction INC?
A The phone number for Olympic Rockeries & Construction INC is: 206-387-6294.
Q Where is Olympic Rockeries & Construction INC located?
A Olympic Rockeries & Construction INC is located at 1827 W Valley Hwy E, Sumner, WA 98390
Q What is the internet address for Olympic Rockeries & Construction INC?
A The website (URL) for Olympic Rockeries & Construction INC is: http://www.olympicrockeries.com/
Q What days are Olympic Rockeries & Construction INC open?
A Olympic Rockeries & Construction INC is open:
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Q How is Olympic Rockeries & Construction INC rated?
A Olympic Rockeries & Construction INC has a 4.8 Star Rating from 40 reviewers.
Hours
Ratings and Reviews
Olympic Rockeries & Construction INC
Overall Rating
Overall Rating
( 40 Reviews )Sloan Palar on Google
Paco Gonzalez on Google
Wide variety of stone (type shape color) to choose from!!!
Markus Gdula on Google
These guys are great. We only bought a few boulders from them but they were really helpful with us sorting through the many options to find just the ones we needed. Great selection here and really reasonable prices.
Joel Di Pietro on Google
Beautiful selection of landscaping materials from polished stones and river rock to beauty bark and turf, fountains, ponds and flagstone pavers.
Rod Ridley on Google
They are near my home I went to their website and ordered 1yard of gravel and it said it would calculate shipping charges at checkout. When checking out the shipping box drop down said n/c shipping. The next day expected a call for delivery and no call. I emailed called twice and it went to voicemail both times (Friday) Saturday no call stopped by and they couldnt find my order and I showed them it charged me with zero shipping. The employee said delivery was 195.00. They called the owner and he said he would call me Monday to figure it out. No call Monday so I called again and was told they had a new website and it wasnt working correctly and I would be charged, Im a manager at a small company and if we make a mistake we take care of the customer even if it cost us a few dollars because we value our customers, I live 1.5 miles away. Next called again left voicemail ( Tuesday)and they called back this time cause I was very direct and still want to change delivery and said if I didnt want to pay ask me if I had a truck or trailer to pick up myself, that was not the answer I expected. The whole point of ordering was to have it delivered like the website stated.
I hope if this happens to someone else they as a company would do the right thing and take care of the customer. I will take my business elsewhere and if someone asks about your company I will send them to someone else who cares and stands behind their mistake.
Thank you
Rod R
Overall Rating
Overall Rating
( 40 Reviews )Write a Review
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