Perfection Tire and Auto Repair

Dear Julia Wilkerson,Thank you for taking the time to leave us a review. We deeply value the feedback from all our customers as it is essential for our continuous improvement. Upon receiving your review, we took immediate action to investigate the concerns you've raised. I must share that, after a thorough search of our database, we have found no record of a customer by the name associated with this Google profile. This discrepancy concerns us, as we aim to address and rectify any and all issues brought to our attention.We understand and regret the negative impression you've received, and we sincerely apologize if you felt disrespected or unfairly treated at any point. It is distressing to hear such feedback, as it stands in stark contrast to the values and customer service standards we set at Perfection Tire and Auto Repair. We are committed to treating every customer with fairness, respect, and honesty, irrespective of their background.As the store manager, I personally ensure that our team upholds these values, striving to provide an environment where everyone feels welcomed and valued. I do not recall any incident that matches your description, which further emphasizes the need for us to connect directly to understand and address the situation comprehensively.We are grateful for your feedback and kindly ask you to consider reaching out to us. Your experience matters greatly, and we would appreciate the opportunity to discuss this further. Please give us a call at your earliest convenience so we can work towards rectifying the situation that led to your review. Our goal is not only to resolve any issues but also to regain your trust and demonstrate our commitment to excellence.Thank you again for bringing this matter to our attention. Your input is invaluable to us as we continue to enhance our service and customer care practices.Sincerely,The Team at Perfection Tire and Auto Repair

Dear Lindsay Kirby,Thank you for taking the time to leave us a rating at Perfection Tire and Auto Repair. We always aim for 5-star service excellence and are committed to providing the best experience for our customers. If there's anything specific we could have done differently to make your experience better, we would greatly appreciate the opportunity to hear your thoughts. Your feedback is crucial for us to improve and meet your expectations in the future. Please feel free to reach out to us for a conversation about your visit. We look forward to hearing from you soon. Best regards,The Perfection Tire and Auto Repair Team

Dear Jenni Malmoe,Thank you so much for taking the time to leave us this excellent review! We're thrilled to hear that you always have a great experience at Perfection Tire and Auto Repair. It's wonderful to know that Keith has been able to provide you with honest and trustworthy service. We're proud to have him on our team and will definitely pass along your kind words to him.Your trust and loyalty mean a great deal to us, and we look forward to continuing to meet and exceed your expectations in the future.Warm regards,The Team at Perfection Tire and Auto Repair

Dear Robert Donley,We're beyond grateful for your five-star review and for declaring yourself a member for life at Perfection Tire and Auto Repair. It's incredibly rewarding to hear such high praise and to know that we've made a significant impact on your experiences with us. Our team takes great pride in offering the highest quality of service, and your feedback is a testament to our commitment. We're here for you, ready to exceed your expectations every time. Thank you for your continued trust and support. We look forward to many more opportunities to serve you.Warmest regards,The Team at Perfection Tire and Auto Repair

Thank you for your review of Perfection Tire and Auto Repair, Julie! We are pleased to hear that you had a professional and fast experience with us, and that we were able to provide you with an alignment service. We appreciate your recommendation and look forward to serving you again in the future.