KPS Management

Joie Cannon _{on Google}

Jan 26th, 2023

I had no problems. I paid rent on time.

Michelle _{on Google}

Oct 10th, 2022

Run as fast as you can! This company is the worst I have ever worked with. We were renters in an apartment they own. The place could be falling apart around you and they would never know because they REFUSE to return phone calls or Email. Once they do its 2 months later after repeated attempts to reach someone. Also if you have a phone conversation make sure you get any agreement in writing because they will not honor a verbal conversation stating "we don't have any record of that" my mother is on a very limited disability income. She was a good quiet resident and we always paid rent every month even through all the covid stuff yet they won't give her her deposit back.

Mysteria Rumiser _{on Google}

Aug 25th, 2022

I started off with KPS about 6 or 7 years ago. At the start of my experience it was pretty decent. You could talk to someone in the office almost any day, calls were answered, any maintenance requests called about and followed up with either repairs scheduled or solutions provided. Then they did away with a front desk person, but calls would be readily dealt with. Then that stopped and you were considered lucky to even get a call back within a week other than emergency reasons. Then that went downhill even further... BOTH the regular phone line AND emergency line had FILLED voicemails... you couldn't even tell anyone if water was leaking or something had been broken. Eventually you'd have to use other department lines like for bookkeeping to even reach another person, and they only have a bookkeeper part time and every time it seemed to be someone new! Trying to reach them became impossible even by note. Last note I left them was to try to get my old crank window handles fixed since they fell off in hand therefore will not open anymore and they ignored it!!! No call or anything about it. Next thing I know I get a guy knocking on my door saying where I rent is under NEW property management. KPS couldn't even be bothered to tell us they were no longer the property management and that we would need to direct anything to this new place, which makes me feel bad for those who paid rent early. KPS started to move to commercial property a few years ago and started to not care about their residential properties THAT THEY WERE HIRED TO HELP WITH. LITERALLY their ONLY duty was to be the line between landlords and renters and they couldn't be bothered to properly do this ONE task correctly. The whole experience has steadily gone downhill all around. I'm a bit happy to take a chance with a new property management team. KPS also couldn't be bothered to give the current residents files to the new management either. If this is what they let happen over the last couple years I'd steer clear of them for anything.

Kelli Cady _{on Google}

Aug 14th, 2022

I've been leaving messages. No answer.