QDOBA Mexican Eats

Apr 4th, 2024

Very messy, nothing stocked, ALL sodas out of syrup. Placed a mobile order and waited an hour and a half after my pickup time to finally get my food and it was very small portions when we ordered and paid for extras. The in store line went through about 30 people while I was waiting but they couldnt get the 5 people waiting for mobile orders dealt with. It is national burrito day so I expected a wait but 1.5 hours after pick up time and not even getting what we ordered is definitely ridiculous.
Apr 3rd, 2024

Constantly out of stuff. When they run low, they skimp really bad. You have to get there early in the day or else you get hosed. It is really unfortunate, love their food, but inconsistent and poorly managed.
Mar 21st, 2024

Ordered online said it would be ready at 11:25am got there a few minutes after 11:30 and my order wasn't even started. Staff was rude and wouldn't even acknowledge the people waiting on the pickup side. There were four of us. They had a long line of people ordering in person and one of the employees said very loudly they have to get through the line before they can even start the online orders. I had already been waiting for 15 minutes at that point. After the employee said that I went up and asked if they could just cancel my order. Another person who was waiting also came up and canceled her order too. There was no apology and they really didn't seem to care. They took my name but there's really no assurance that they actually canceled my order... There was at least 5 staff working. Three were up front all taking in person orders.
Apr 4th, 2024

This store is absolutely ridiculous, and should not be willing to have doordash services if they are not going to prioritize them, or have any respect for the dashers time. I do doordash, to make money on the side because I am a full time student, who still has bills. I went into Qdoba to pickup a doordash at 12:28. It is currently 12:45 and I am still waiting for the order. One lady came in and said she was also picking up an online order.. Tate (the cashier) told one of the girls in the back to come up and help with the online orders. Funny how that couldnt be done when I got there? The woman who came in after me left with her food within maybe 5 mins of being here. I asked when my order would be ready and she said it next 1st, with the most attitude, and 2nd with no urgency or priority to door dashers at all. She has since set out 3 DOORDASH orders that have not been the order I originally came for. I am just now leaving the store at 12:50 (23 mins after I arrived) and all thats on my order is 1 quesadilla. I would also like to add that Tate would stay on her phone for extended periods of time, either in the BOH or right at the front desk in between orders. This store has no respect for door dashers at all so if you plan to pickup an order from them, I would gladly take a percentage rate down for declining to pickup from them then I would wasting time in their store and lose orders.
Apr 1st, 2024