JCPenney
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10315 Silverdale Way NW
Silverdale, Washington 98383 - (360) 692-1222
- Website
Hours
Chamber Rating
About
JCPenney
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Silverdale, WA to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Vidoes
Payment Methods
- AMERICANEXPRESS
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for JCPenney?
A The phone number for JCPenney is: (360) 692-1222.
Q Where is JCPenney located?
A JCPenney is located at 10315 Silverdale Way NW, Silverdale, Washington 98383
Q What is the internet address for JCPenney?
A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/wa/silverdale/clothing-stores-silverdale-wa-2353.html
Q How big is JCPenney?
A JCPenney employs approximately 20+ people.
Q What days are JCPenney open?
A JCPenney is open:
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Q How is JCPenney rated?
A JCPenney has a 4.1 Star Rating from 664 reviewers.
Hours
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Ratings and Reviews
JCPenney
Overall Rating
Overall Rating
( 664 Reviews )Javier Munoz on Google
Of the best
Joshua Maxwell on Google
JoAnn Cooper on Google
Great customer service
Michele Caulfield on Google
I went into Penny's looking for a dress for a wedding. We went through several different dresses until we found one that looked good on me.
Jennelle Peterson on Google
Went in today for a color and cut. Spoke with them on the phone multiple times in advance regarding what I wanted. Got to the salon about 10 to 15 minutes before my 1:00 pm appointment. Was told the stylist was running about 30 minutes behind and was I willing to wait. Since I took the afternoon off work. I said yes I would wait. I sat in their lobby for an hour. witnessing the Salon manager some through more than once complaining about various people and situations. At 1:55 I went up to the counter and asked when the stylist would be ready and I was told just a few minutes. She came out just before 2 pm and said she was ready. Gave me a cursory apology. after we sat down and looked at the picture she let me know that she was not able to do the colors I requested despite the previous phone conversations as she did not have enough time (not her problem she was an hour late) or color. This was apparently my issue as well even though I had communicated previously. Offered to do just my roots and cut since she did not have the time or product. I asked how much that would cost. I was told over $300 and still no discount or apology. I said no thank you I am not paying that much and not getting what I requested . As I walked out , I spoke with the Salon Manager and expressed my concerns. When I stated I waited an hour. I was told not really, it was only because I came in early. When I mentioned color. She stated I had been called more than once because she needed to source the product since they dont hold it in shop. I responded yes, I spoke with someone 3 times and told them the colors. Her response was that it was I did not communicate clearly enough. Zero empathy or apology from the shop manager or stylist! Please do not take the risk of using this salon. Not worth it in my opinion. I do not remember every having such a poor customer service experience or lack of caring.
Overall Rating
Overall Rating
( 664 Reviews )Write a Review
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