JCPenney Portraits

It's expensive for the photos and prints. Quality of photos is questionable.
Mar 12th, 2024

Confirmed my appointment 2 hours prior and my appointment time was pushed back 45 minutes. I showed up for my new appointment time and they told me it would be an additional hour wait. I ended up canceling altogether. Very poor customer service
Dec 9th, 2023

Nov 17th, 2023

The photographer was friendly and interacted with my children. They had a fairy event with cool props and outfits for the kids. The sales person wasn't pushy and tried to get us the best deal, but we still ended up spending more than we thought we would. There is a $10 charge to have pictures printed since they have to be mailed.
Aug 21st, 2023

Even though I only had 10 takes due to my 2 year old child not wanting to stay still of course they still came out great just wish the photographer at the time gave me the opportunity to get all the photos I wanted on the deal that was offered at the time. now I'm paying double to get the rest of the photos. Overall pictures were great but service that day was not so good.
May 16th, 2023