Seattle Canine Club

Feb 14th, 2024

Jan 26th, 2024

We love Seattle Canine Club! Our pup has been going to SCC for over a year now and he still cannot contain his excitement every time we pull into the driveway. Weve used their daycare and boarding services and couldnt be happier with the comfort and care our pup gets every time we drop him off. He is well loved, well exercised and well trained while in their care. We are truly so grateful for all the kind and caring staff at SCC!
Jan 10th, 2024

SCC is conveniently located near I-5, I-90, West Seattle Bridge, and downtown Seattle. The owner, Jose, the staff, and the groomer are all friendly and responsive. I recently booked a full grooming during my dog's weekend of overnight care. I picked him up, freshly washed, and looking and smelling great! I appreciate the attention to detail the groomer spent on his teeth. SCC offers the best deals on daycare + grooming packages in town. Highly recommend.
Dec 26th, 2023

My dog broke her foot from a fall at Seattle Canine Club on 10/21/23. Here is the story of what happened. On 10/21/23 my 3 pound pom, Jam, fell from being placed in a second tier crate and was not secured when the crate was open resulting in a broken foot. I received a call from the owner and was told she needed surgery. Surgery was done and I asked the owner if she needed to be kept separate from the other dogs post surgery. He said no and post surgery she was brought back to SCC and he told me she was my other dogs. I picked up all 4 of my dogs when I was back in town on 10/22/23 and saw my dog in the room where all the small dogs are boarded. I had a conversation with the owner about what happened and asked about safety going forward so no further accidents like this would happen again. I was told retraining of the staff would happen. On 10/23/23 I was able to take my dog to her regular vet to review the ER notes from her surgery and to figure out followup care. I was told this break in her foot would take 2-3 months to heal, she needs to be on bed rest and definitely should not be around other dogs until her bones heal. The only thing holding her bones in place is her splint. Being around other dogs especially right after surgery my dog runs the risk of rebreaking her bones. Yet, when I had picked my dog up from SCC on 10/22/23 I saw that she was around other dogs. On 10/29/23 when I went to pick up my other dogs from boarding, my dog, Peanut, wasn't secured in her carrier and ran out to the lobby unbeknownst to staff. Eventually a staff member came out to the lobby and admitted to not knowing she missed a zipper when putting her in her carrier. Luckily Peanut jumped out of her carrier inside the building and ran in the lobby and did not jump out outside on the busy street where she could have ran away, been injured or killed. Peanut is my emotional support animal. On 11/14/23 two of my dogs were set upon a countertop in their carrier, unsecured, after I came in to pick them up. I told the employee this wasn't okay and he said ok but he did not look at me when I said this. When he left the room I told other staff members and they said he shouldn't be allowed near the minis anymore and that this should be his final writeup. I told the owner what happened and he said this is unacceptable and terminated this employee. The owner admitted this wasn't this person's first issue with safety. On 11/15/23 I decided to stop boarding my dogs with Seattle Canine Club and let the owner know via email. I previously was told I would be compensated for Jam's ongoing medical issues. Due to continued issues I had decided to no longer board my dogs with SCC. At first the owner asked me to keep going with my monthly subscription until the difference in the balance of what they owe me for my dog's medical visits and what I owe them in boarding fees is 0. I reiterated in email that I do not wish to go forward boarding my dogs due to the other two incidents that happened. I am concerned how they handle small dogs given that I had 2 other separate safety issues happen in one month, despite being told there was retraining of the staff after my dog broke her foot on 10/21/23. I am now being told by the owner that SCC is no longer willing to pay for all the expenses they previously agreed to pay for now that I am no longer boarding my dogs with them. I am now being offered a lesser amount as a one time payment and no further payments would be offered. This payment is not in full for all of my expenses I have incurred nor will include my future expenses. I have already told the owner I have at least two more vet visits that will cost at least another $800. I am being offered this one time payment alongside a document asking me to agree to not talk to third parties about this document nor about what happened to me and my dogs. But I can't not talk to third parties about the fall my dog sustained as my dog has ongoing vet visits for the next month or two. Due to these reasons I personally would never board my dogs here again.
Dec 3rd, 2023