Clutter Moving & Storage - Seattle

Clutter is a third party delivery carrier used by Living Spaces to deliver orders. The delivery of my furniture has been rescheduled 4-5 times collectively within the past 2 weeks. Each time they reach out to reschedule the delivery, its because theyre booked for the day - this makes no sense. How are you booked for the day when you reach out to schedule the day in advance? Communication is almost non-existent with how difficult it is to get in touch with anybody. The main person whos been rescheduling is Jessica (I believe her last name is Cardenas). Shes been very difficult to get a hold of and whenever I did get the chance to get a hold of her, she would say various things such as: I was off that day, we arent allowed to take our phones home, Im just the scheduler, people quit or call in, I promise Ill have your furniture delivered on said date, etc. Today, I received a call the day of my alleged delivery date for my furniture from a man this time to reschedule YET AGAIN. He said it was because they were booked and the earliest would be another 4 days out. At one point, I could hear him snickering and a woman in the background telling him what to say. Weve gone without furniture for a month and a half now and Im tired at this point. For anyone looking to do service with Clutter independently, I cannot recommend them. Very poor service, very unprofessional. Use at your own risk.
Apr 6th, 2024

Friendly, easy and straightforward. Thank you Michael/Marcus!
Feb 24th, 2024

Joe/Marcus delivered a couch to my parent's home. They were incredible. Brought the couch in carefully without hitting the door/wall. Unpacked it and placed it where my mom wanted. Amazing customer service. Highly recommend them.
Feb 5th, 2024

Feb 4th, 2024

My clutter associate Jessica was amazing, she was flexible and prompt and extremely helpful. Made my day so much easier!
Jan 30th, 2024