Swissa Jewelers

I finally found the most professional experts who know about jewelry and gold! A beautiful couple with an amazing customer service. We purchased a great 18 karat gold, and they also repaired my necklace very quickly. I felt like home how warm and sweet they are. I'll add photos soon
Feb 9th, 2024

Honestly I hope that the lady is answering the phone today has a better day tomorrow because she was super short/ bit rude in tone on the call and not very helpful in answering my questions.
Jan 17th, 2024

My son and I had a wonderful experience at Swissa Jewelers. The owners were extremely kind, personable, and helpful. They listened intently as we described what we were looking for and clearly had our best interests at heart. They even showed us options to save money. Their jewelry is beautiful. I love supporting the local businesses on Queen Anne and would definitely recommend them.
Nov 21st, 2023

I recently visited Swissa Jewelers, an iconic old-school jeweler in Queen Anne that, unfortunately, seems to have online reviews/accusations of rudeness and bad service. As a longtime customer and fan, I feel compelled to defend them. Swissa offers a unique and unforgettable experience tailored to clientele who appreciate their no-nonsense, cost-saving approach, and exceptional craftsmanship. If you seek a more generic service experience, head to Turgeon Raine or Tiffanys, and pay 10x more for your diamonds and gold. This establishment is unapologetically authentic. Moti has a straightforward and direct demeanor, seemingly perceived as rudeness, and he is part of Swissas charm. Moti provides honest advice without sugarcoating things. If you or your significant other can't handle Moti - an old man with a 5 pound dog, who owns a small business with his wife of many years - can they really handle the hardships of life? Moti, similar to the iconic East Coast soup stand owner in Seinfeld portrayed by Larry Thomas in Season 7, Episode 6, is a unique character. I often tease him and eagerly anticipate his most "rude" responses that never fail to make me smile. He is a great banterer. Here's to Moti and the distinctive experience he offers, as he won't be around much longer. Please remind him that he is old and that he may not understand how the world has changed. I hope you are reading this, Moti, and look forward to and anticipate your "rude" response.
Nov 21st, 2023

I went in with my husband to have our wedding bands resized and we left speechless. When I was trying to decide which size I wanted to go to, I was told that every time I question the man who was helping us the cost of the resizing goes up. Then when I was unsure about if I should go up 1/4 of a size he said yes because "your going to gain weight, all women do". Then when he wanted a contact number for getting my ring resized he cut me off and said he wanted my husbands number, even though it was my ring and I told him that I work from home. I had to push him to be the contact on my own piece. I don't know if this man hates women or what the problem was, but finally we said that we were going to take our business elsewhere. I could tell that the woman who was working at the same time was embarrassed and she did give me an apologetic look. We didn't react in the moment, but once we got into the car I started to cry. I was belittled and humiliated by this man, and I genuinely did nothing.
Oct 10th, 2023