Safeway

Awesome store with a friendly staff!
Mar 30th, 2024

Mar 20th, 2024

The store is beautiful because its new. The customer service, however, is pretty lackluster. Store associates, at least the ones that congregate near the self-checkout lanes, routinely and audibly speak poorly about customers. I have never been greeted, thanked, or asked if I needed help by any associate. This is not terribly important but it does create an unfriendly environment. Speaking of negative atmospheres, on five different occasions, the store manager or closing shift leader, I presume, has gone on the intercom to address customers as Safeway shoppers and Safeway shoplifters, and then berates the latter group before announcing that the store will be closing soon. While somewhat humorous, its a pretty flippant attitude for a store leader to have and does further alienate honest shoppers from returning; I never look forward going there. I understand that shoplifting is a problem here given its proximity to the university campus, but it would be nice if the solutions they implemented didnt hinder the customers shopping experience. It would be great if they could bring back hand baskets and not treat every customer that walks through their doors like suspected shoplifter. One time, the security guard prevented customers from wearing their book bags but provided no safe way to store them. Also, the prices here are insane compared to QFC and Trader Joes and, as you can see, theres nothing that justifies the price hike.
Mar 16th, 2024

New, but the bathrooms still aren't open. Not as many options as the other stores. Under staffed. They have enough money to pay for 3 security guards, but not the workers a livable wage? The managers are undertrained.
Mar 14th, 2024

The people that work here are so nice.
Mar 8th, 2024