west elm

My friend ordered a couch and love seat from you and the wrong color was delivered! She was refused in having you retrieve the furniture and is stuck with a color she does not want! Who does that??? I will never order from you and will pass the info on to other potential customers!!!
Mar 31st, 2024

Feels comfortable. Not sure yet if it's the direction of what I am looking for yet but staff is nice and helpful and is comfortable to just shop around.
Mar 7th, 2024

I just moved from Manhattan and this location blows the DOORS OFF of what we had in Columbus Circle. Great team, friendly, helpful, and I just felt appreciated. The atmosphere helps you feel 'creative'.
Feb 8th, 2024

We purchased the 65" Urban Sofa on 11/10/23, and it arrived on 01/27/24 (within the original estimated delivery window). We were notified that it would be delayed one month in December, but we still got it on time. I was super pleased to be able to schedule a delivery date the same week we got the email that it arrived in Kent. Their third-party delivery service through Ryder was a bit disappointing compared to other white-glove deliveries we've had, but not a huge deal. So far, we love this couch and would highly recommend it!
Jan 31st, 2024

Jym was amazing!!!
Jan 28th, 2024