NOW Remodeling

Hunter and Jerry were very thorough explaining the roofing process and my options. Then the roofers were there 2 days after the contract was completed and the roof was the day after that. I'm extremely happy with how it looks.
Feb 3rd, 2024

My '70s home had original windows on the front, I contracted NOW Remodeling to replace them. I worked with Hunter and Jerry for the initial part on November 18th; they provided the estimate and much of the explanation of how it would work. Everything went pretty much exactly how they had explained it would. They were well equipped to show us various components to the windows - I did wish they had window obscurity samples on them, but they did have a video to show. Overall, I was very happy with Hunter and Jerry's service; they are very personable and my cats liked them. They also came to my house the day after the install to close the loop. About a month after initiating the process, Zach emailed and confirmed with me my contract and that the windows were what I wanted, etc. He made the order (I assume) after it was all sorted out and the precise measurements were taken. Shortly after Christmas, Miguel measured my windows for the refined, concise measurements to ensure good fit before the ordering actually occurred. Miguel was very meticulous in these measurements - both noted during the appointment and after windows were installed with no problem. Some of the windows would be installed in a space with rock exterior, which is not a forgiving material. Windows arrived and were installed on February 6th. It took all day (6 windows, one being particularly large). Miguel and 2 others worked from 8:20 am to 6:50 pm to install all six windows and trim the interior of each one. I was very impressed with Miguel and the 2 others (I didn't get their names), they had a good system, were very respectful, and were very hard workers. They cleaned up after all the work, and honestly I think they cleaned up some of the mess that was there before them... My large picture window needed to be broken and the frame sawed in order to be removed. Though (of course) loud, they made sure no glass stuck around afterwards. I am very happy with my windows. They look really good. They feel good to use. I love the double locking mechanism, I love the safety-stop to prevent it from opening beyond a certain point, and I particularly love the framing. I only had them do half my house, so now I need to frame out the other half... I expect I'll use NOW Remodeling to do the rest of the windows in my house when I can afford to do so, but home improvement is a marathon and not race.
Feb 8th, 2024

All I can say about Now Remodeling is that they spend hours in your home without divulging pertinent information that would be essential in making an informative decision. Please do your do-diligence in dealing with this outfit. They did not have the correct window count on our home, the wrong window trimming, etc. Buyer beware....!
Jan 13th, 2024

Over 4months. Paid my deposit. No local office phone. Management and the sales man hard get ahold of and seem to be difficult keep in touch.
Jan 3rd, 2024

These people where in our home over 6 hours I would advise not to use these people they had everything wrong on the contract put my info through to the loan company with out my approval or signature then had the..... to call and tell us that they didn't trust us. If you have this business out beware and vet them good. In response We had no idea what we were getting so how can you say our budget???? With the unprofessionalism on your behalf we have contacted to BBB and Federal Trade commissioner and anyone else that we can. Your company sir is unprofessional to sit in someone's house that long trying to convince us to go with your company when we told you we had no idea what we were getting you for upset and said we're cancelling this contract in all reality it is a true blessing. I would advise you as the manager or owner that you train your staff better
Jan 16th, 2024