Arborpointe Apartments

The worst place I have ever lived in.
Apr 9th, 2024

Nikki was super fun and professional! We had some bad experience in the passed with Ave 5 , but she definitely changed our mind and regained our trust ! She was super welcoming and answered all of your questions !
Mar 14th, 2024

I wouldnt bother wasting your time applying here. If I could give zero or negative stars I absolutely would. Avenue5 is a horrible management company and arborpoint has AWFUL communication. Seriously please save yourself the time and stress from this place.
Sep 17th, 2023

I had a scheduled appointment and she was not expecting me.?.?.?. It had been scheduled for about a week. She even remembered some of my questions. I was unable to see the apartment because, since she had forgotten my appointment she didn't have a key. I was able to rent a new townhouse in Pasco for only $300 more, double the size with a 2 car garage.
Aug 12th, 2023

Worst apartments. Pest problem (ants, fleas, ticks, feral cats), management refuses to be helpfu (ignores your problems, does not communicate, will not notify you of construction on your building, if you need replaced appliances they will take a dirty one from another unit and not bother cleaning it). Management will not return calls or answer the phone. At one time i was trying to get in contact with the office and was standing in the parking lot trying to call. I could see the two women in the office chatting and instead of doing their jobs, they sent my call to voice-mail. They talk down to you and pretend to take your complaints seriously and never deliver. They no longer allow window air conditioning units even though we recorded indoor temperatures at over 110f last year. The provided air conditioning unit doesn't even cool down the living room. We don't even have air vents so I'm sure you'd have an idea of how bad it is. The maintenance guy is awesome though, definitely the only decent staff member.
May 21st, 2023