Safeway Pharmacy

Nothing good to say. Never ready, rarely answer the phone, and always a line
Dec 8th, 2023

Went to get flu shot they refused to do it for my family first because they didn't have enough staff, then he said no walk ups, then they couldn't find my insurance. I picked up the day before and specifically asked about the shots and what time to come. The pharmacist is lazy, rude, and a liar. 11/22 @ 7pm I've been thinking I should change pharmacy due to the long wait times and rudeness when picking up, this was the last time I will put up with terrible service. Safeway shouldn't have the pharmacy hours as open if they are unwilling to do the work.
Nov 26th, 2023

#1 on Friday they were 'out of Predisone' said they would have it Monday, I didn't receive a notification on Monday so went in Tuesday and was told that they did not have any yet maybe I could try back after 4 pm heavy on the maybe. #2 the girl running the register has the personality of a criss between a turnip and a rudebaker
Nov 8th, 2023

Dangerously unorganized. We were given only a portion of the prescription for an infection. This was realized when we took the first of five doses that we only received two. We confirmed with our provider this was an error on this pharmacys part. When we returned to retrieve the remaining doses of the medication we were turned away due to a pharmacist not being available. Upon returning, I stood. First in line. Plainly visible and waiting to be helped. Listening to the phone ring and ring as the three technicians let the call go to voicemail. A voicemail that does not accept messages but tells you to hang up and call back. The person at the computer closest to me pretended not to see me as long as they could. Regardless of making eye contact multiple times. Once helped Im told they have the medication ready along with the additional ones added. Now they are unable to process it through my insurance (valid and current) but they can offer the medication at a discount. Two of the three medications were refills. No change to insurance. Dose etc. but now Im being charged. So here we are on the third day of not getting what we were prescribed. The original prescription was for an infection. This put my child at risk due to this pharmacys lack of organization and professionalism.
Oct 31st, 2023

Oct 30th, 2023