NW Builders & Renovation

My Contractor Danny is the best he came to my residence and asked what I want in home repair I had a long list he spent over 3 hours explaining what when and how they work and billing and the license and bonding . And most of all insurance that everything would be the best. I had wind storms that took out my porch fence, roof,storage shed and carport. I look at the beautiful work they did and made sure it was right he personally came on sight and check every stage of work and the Crew also I thank so much. In time for Christmas. Highly recommend Northwest Builders and Renovations. Thanks Danny
Mar 21st, 2024

I am sure this company provides quality workmanship and overall positive outcomes for their clients, and my issue isn't necessarily with the company but with the representative of the company that came to my house today. I scheduled an appointment for them to provide an estimate for a roof replacement. I had clearly informed the person over the phone that we were not in a place to make any decisions right away and that we simply wanted to know our options. She made no indication that this would be an issue. When the project manager arrived for the appointment, his overall demeanor was disrespectful and rude. When I told him I only had about 20 minutes he looked offended and said he drove an hour to meet with me, as if I was supposed to know that and feel sorry for him. I was respectful but told him 20 minutes is all I planned for and no one had told me they would need at least an hour of my time, if not more. So he set his backpack down, pulled out a glass award to show me all the accolades his company has earned but didn't care to explain what any of it meant to me. After talking for a few minutes he asked again if I really only had 20 minutes. I confirmed that and told him I needed to get back to work, in which he replied "I find that hard to believe". Those were his exact words. He then proceeded to get frustrated, handed me his business card and started walking towards the front door. He gave me a rough estimate for our project and asked if that was around what other companies had quoted me. I told him it was more and he scoffed and said "no way" and then he left. I get it. You think your time is more valuable than mine. You're trying to make money and you don't get paid if you don't get the project. But do not come into my home and act as though I offended you by only giving you 20 minutes of my time. You are representing your company and you have no right to be disrespectful to me in my own home. Learn to adjust to the situation next time. The customer's time is always more valuable than yours.
Mar 21st, 2024

Mar 18th, 2024

Everything turned out better than I expected! Cant wait for the next project!
Mar 17th, 2024

Jordi is very easy to work with.The crew did an outstanding job from beginning to end. Everyone showed up as planned and worked hard from the time they arrived until they left. Very professional group of people.
Mar 17th, 2024