HorizonView Health

I was looking for primary care. So, I made an appointment with Katelyn Neufeld which took about a month to see her. On Monday, the day before my appointment, I took the time to fill out the necessary document online which took about 30 minutes. On the day of the appointment, at 9:00 am (work day), I was looking forward to meeting someone who potentially be my primary care. The front desk gal asked for my ID and insurance card. She scanned it and then handed me a letter informing me Katelyn would be leaving within a couple of months. I'm thinking, why the hell didn't they call me before showing up to this appointment? I turned around and walked out of the office. I chose not to be part of HorizonView Health which demonstrated how my time is not valued.
Feb 17th, 2024

I have been coming to Horizon View Health for several years now, and I have nothing but good things to say about Doctor Baker and his gang! From the front office staff, all the way back to his Medical Assistants, Doctor Baker's got a really great staff! There is one Medical Assistant in particular that I'd like to recognize, and her name is Deanna. She has worked tirelessly on getting prior authorizations from my insurance for my medications, and I have dealt with my new (more expensive) insurance... she gets a "GOLD Star" in my book!! The reason for my post today, was because I had an appointment with Doctor Baker on Tuesday, and Deanna checked me in, and as we were talking, she scolded me for doing something that I shouldn't be doing, and we both just laughed, but I had the BEST laugh I've had since my good friends from back home moved away a couple years ago. I went in there to check my A1C, and I walked out of there feeling Great!! The personal relationships that Horizon View Health employees build with their patients, it's not just special, it's individual to each patient and this allows the patients to feel so comfortable and free enough.... to just laugh out loud!
Jan 31st, 2024

Since you decided to delete my review, I'll leave another on my wife's account. I've always had good things to say about this place, but my last visit was not good to say the least. LaNett Davis is probably the most unprofessional and unpleasant medical assistant I've ever encountered. The attitude I recieved from her simply by just asking questions was absolutely horrible. It made the whole visit very uncomfortable.
Jan 26th, 2024

I've always had good things to say about this place, but my last visit was not good to say the least. LaNett Davis is probably the most unprofessional and unpleasant medical assistant I've ever encountered. The attitude I recieved from her simply by just asking questions was absolutely horrible. It made the whole visit very uncomfortable.
Dec 12th, 2023

I will never return here. I was ignored and everyone I interacted with was very curt and acted irritated. I felt like a nuisance and that I was taking up their time. Parking is also horrible.
Nov 12th, 2023