Ross Dress for Less

Service today was terrible. The line was nearly out the door and only one cashier. We all asked if we could get more the one cashier said sorry and did nothing. There were at least 4 other workers around the check out area. When asked if we could get more cashiers one other person opened a line She later identified herself as one of the managers. I asked why we couldn't have other cashiers. She explained that they were tidying up their stations. Crazy that customer service is no longer a priority. Just stand in line all day cause we have nothing better to do. Ross definitely needs to look at their priorities.
Apr 1st, 2024

We found some good stuff at great prices.
Feb 28th, 2024

Waited in line for 30 minutes only two cashiers one busy the other taking care of 10 people telling one's other
Feb 18th, 2024

Ross has great prices. Always love going to Ross
Feb 16th, 2024

I'm wearing shoes I got at Ross. I got the pullover that I have on there, as well. I shop there, and nearly no other physical store because their selection of bottom of the barrel clearance makes them worth a stop. Today, my experience was much different. I spoke with a very helpful and polite security woman, who told me the sticker that had been tampered with on an item I was interested would be honored. "Just tell them security said the tag looked original and to honor it!" was her response. Fifteen minutes later I'm in line and me tion what the nice security woman said. Well, the cashier AND manager didn't buy my story. I was treated like a liar and a crook. They said the figure was easily 14.99. Good luck. They even contradicted the security woman and made her look silly. What terrible folks to work with. I want to lodge a complaint with their head office, but thought I would mention here they treat both employees and customers like trash at this Ross. Ironically, the ones I frequent in Tacoma are much less filled with hateful and rude....people. They look bad compared to TACOMA.
Feb 15th, 2024