Walmart Pharmacy

I am writing to express my deep concern and disappointment regarding the mistreatment, racism, and harassment I experienced at the Walmart Pharmacy. The level of service provided by the pharmacists was extremely poor. The first African American pharmacist repeatedly asked for my date of birth, consistently misinterpreting my birth year from 1990 to 1993. Consequently, he was unable to locate my prescription. To make matters worse, he wrongfully accused me of misspelling the month, which was not the case. When the manager, whose first name starts with 'D,' took over, he also asked for my date of birth, claimed he couldn't find it, and insisted on checking my ID. He then accused me of misspelling my birth year as 1994 instead of 1990. Prior to my visit, I called the pharmacy to inquire about the readiness of my prescription. A lady, after asking for my birthday just once, promptly located my information and confirmed that it was ready for pickup. I felt mistreated and racially discriminated against by these two individuals solely because of my Asian background. It appears they deliberately played a prank on me due to my non-white ethnicity. As a graduate student who has lived in this country for seven years, I am confident in my English proficiency, which has been approved and complimented by my committee members. Pronunciation is not the issue here, as my American husband's assistance has helped minimize any potential accent concerns. I have picked up prescriptions at this location three times before without any issues with other pharmacists. This incident, however, was a clear demonstration of racist and sexist behavior. It is disheartening that bias and discrimination still exist against individuals who are not originally from this country. I hope this issue is addressed promptly to ensure that all customers are treated fairly and respectfully, regardless of their background.
Dec 31st, 2023

People here are always friendly and helpful. A+, would shop here again.
Nov 30th, 2023

Always kind & friendly employees, thank you
Nov 4th, 2023

They have been really helpful always! Anthony helped me put with my last Rx ,very friendly!
Apr 8th, 2023

Jan 26th, 2023