Dutch Bros Coffee

Louis Highs _{on Google}

Jun 29th, 2023

Unfortunately, The past couple of months it seems that they have thrown away their whole "all of our workers are extremely nice and will greet you and ask how you are" gimmick. I am and have been a regular customer here for the past 4 years and have seen a rapid decline in nice employees here. The ratio of rude workers to nice workers is absolutely horrifc. From last year, i would always get treated with respect here and people were actually extremely friendly and kind. This year, it seems like thats just not the case. Its kind of well known that you have your experienced workers there, and also new workers, and it kind of shifts to where the experienced people leave, and the new people are kind of the experienced ones in that case. But, it seems like there are no professional and kind "experienced" workers anymore. If it continues, i will just go ahead and try another coffee shop sadly. Another complaint i have is with the extremely long lines. I get that its typically busy, but you have to tell your workers to MOVE up with the car when the car ahead of them moves up. Otherwise, there is a huge gap between those 2 cars and it creates an unnecessary longer line. I've seen multiple customers have to remind the WORKERS to pull up with that car because if they don't, then that line of cars will go to the dentist parking lot BEHIND Dutch bros. long review here, but its extremely disappointing when they are just blatantly rude here.

chris ware _{on Google}

May 31st, 2023

They are so slow.