Chamber of Commerce

      AT&T Store

      ( 330 Reviews )

      AT&T Store
      • 625 Black Lake Blvd SW #205
        Olympia, Washington 98502
      •   360-352-5996
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      Hours

      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (330 reviews)
      238
      21
      11
      12
      48
      Read Our 330 Reviews

      Chamber Rating

      4.2 - (330 reviews)
      238
      21
      11
      12
      48
      › ‹
      • Steven Bohn

        The woman who helped me was rude and seemed disinterested in helping us because my wife wanted one of the cheaper, older phones. I specifically stated that we didn't need insurance on the device and we declined the ATT next up charge. Got our first bill today and the salesperson added on the insurance and next up charges, even though I declined.
        Mar 25th, 2024

      • John Kozlowske


        Mar 24th, 2024

      • No Name

        I went in to get help with a business line that is not working properly. The customer service rep women refused to assist me. Refused to contact my AT&T who manages our account. She only looked up one thing, and when I asked her to look deeper into the issue I got push back for "not" being on the account, if she looked it up correctly, she would have seen I am an authorized person, and she SHOULD have assisted me. This is the second time I went to this location to resolve the same issue and got no real assistance. They would not activate my new SIM card I was provided from my own AT&T rep. The reps at this location need retraining and need to be trained in customer service with an emphasis on serving their customers and not just being defensive and refusing to provide the support that they get paid to do.
        Mar 10th, 2024

      • Rebecca Grauman

        I went into the store after my passcode, phone number, and email address was stolen. I bought a new phone and they insisted in putting my stolen phone number on my new phone. I use my visa to pay for accessories. My visa was immediately charged over $3100 in fraudulent charges. I returned to the store a few days later because my phone would receive/call out. They gave me a new phone number and said that my stolen phone number which had been put on my new phone had been transferred to another carrier. And that instead of the 36 monthly payments for the phone that I owed the full $1000+ immediately. They said that they couldnt help me any further and to call customer services. After multiple attempts with customer service, they cannot correct my bill. I have file a fraud report online and with the Thurston County Sheriffs Office. Run away from this business.
        Mar 5th, 2024

      • Michael Mendiola

        Great service at Capital Mall, Olympia, WA. Didnt catch the gentlemans name but it was quick and easy.
        Jan 21st, 2024

      Read Our 330 Reviews

      About
      AT&T Store

      Stay connected with AT&T in Olympia. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Olympia for every need. Enjoy the flexibility of an Olympia prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

      Contact Info

      Products

      • Cell Phones
      • Tablets
      • Accessories
      • cellphones
      • wireless phones
      • internet
      • TV service
      • smartphones
      • prepaid phones
      • Wireless Plans
      • Wearables
      • Small Business Solutions
      • Internet Services
      • Prepaid Devices

      Services

      • Wireless Bill Payments
      • Equipment Trade-in & Recycling Program
      • Small Business Solutions
      • Beats by Dre
      • Bose
      • Headphones
      • Tablets and Accessories
      • Free Consulting on Devices
      • Prepaid - GoPhone Refill
      • iPhone Repair
      • Screen Repair

      Brands

      • AT&T
      • Apple
      • DIRECTV
      • Kyocera
      • LG
      • Motorola
      • Samsung
      • Sonim
      • Beats
      • BlackBerry

      Questions & Answers

      Q What is the phone number for AT&T Store?

      A The phone number for AT&T Store is: 360-352-5996.

      Q Where is AT&T Store located?

      A AT&T Store is located at 625 Black Lake Blvd SW #205, Olympia, Washington 98502

      Q What is the internet address for AT&T Store?

      A The website (URL) for AT&T Store is: https://www.att.com/stores/washington/olympia/80864?source=E-g2s10000000000X&wtExtndSource=stores

      Q How big is AT&T Store?

      A AT&T Store employs approximately 20+ people.

      Q What days are AT&T Store open?

      A AT&T Store is open:
      Thursday: 9:00 AM - 8:00 PM
      Friday: 9:00 AM - 8:00 PM
      Saturday: 9:00 AM - 8:00 PM
      Sunday: 11:00 AM - 7:00 PM
      Monday: 9:00 AM - 8:00 PM
      Tuesday: 9:00 AM - 8:00 PM
      Wednesday: 9:00 AM - 8:00 PM

      Q How is AT&T Store rated?

      A AT&T Store has a 4.2 Star Rating from 330 reviewers.

      Hours

      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Nearby ATT Wireless Locations

      Ratings and Reviews
      AT&T Store

      Overall Rating

      Overall Rating
      ( 330 Reviews )
      238
      21
      11
      12
      48
      Write a Review

      Steven Bohn on Google

      image The woman who helped me was rude and seemed disinterested in helping us because my wife wanted one of the cheaper, older phones. I specifically stated that we didn't need insurance on the device and we declined the ATT next up charge.
      Got our first bill today and the salesperson added on the insurance and next up charges, even though I declined.

      John Kozlowske on Google

      image

      Business Response on Google Mar 30th, 2024
      Thanks for stopping by and we look forward to seeing you again in the future!

      No Name on Google

      image I went in to get help with a business line that is not working properly. The customer service rep women refused to assist me. Refused to contact my AT&T who manages our account. She only looked up one thing, and when I asked her to look deeper into the issue I got push back for "not" being on the account, if she looked it up correctly, she would have seen I am an authorized person, and she SHOULD have assisted me. This is the second time I went to this location to resolve the same issue and got no real assistance. They would not activate my new SIM card I was provided from my own AT&T rep. The reps at this location need retraining and need to be trained in customer service with an emphasis on serving their customers and not just being defensive and refusing to provide the support that they get paid to do.

      Rebecca Grauman on Google

      image I went into the store after my passcode, phone number, and email address was stolen. I bought a new phone and they insisted in putting my stolen phone number on my new phone. I use my visa to pay for accessories. My visa was immediately charged over $3100 in fraudulent charges. I returned to the store a few days later because my phone would receive/call out. They gave me a new phone number and said that my stolen phone number which had been put on my new phone had been transferred to another carrier. And that instead of the 36 monthly payments for the phone that I owed the full $1000+ immediately. They said that they couldnt help me any further and to call customer services. After multiple attempts with customer service, they cannot correct my bill. I have file a fraud report online and with the Thurston County Sheriffs Office. Run away from this business.

      Michael Mendiola on Google

      image Great service at Capital Mall, Olympia, WA. Didnt catch the gentlemans name but it was quick and easy.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 330 Reviews )
      238
      21
      11
      12
      48

      Write a Review

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