Bank of America (with Drive-thru ATM)

I have been a BOA customer for little over 7 years, great banking services. The only complaint is they have less and less locations to access to. Aberdeen, Shelton, Centralia locations have all been closed throughout the years, making my banking needs very hard to meet. I might have to switch to another bank in Grays Harbor area for easy access. I love BOA, but I can't always drive 45mins to have access to an ATM for deposit.
Dec 4th, 2022

Jul 21st, 2022

This branch is really awesome! Arielle provided wonderful service. Will definitely be back!
Jul 14th, 2022

Two bank tellers at their windows. I am next in line waiting for a bank teller. No other bank tellers and the branch is empty inside. Second bank teller sees me and leaves her booth. She says someone will be with you, and never came back. The first bank teller is still having a long conversation with a customer, which has nothing to do with banking. Both are laughing and dont have a care in the world about wasting my time. Finally, that customer leaves, I make a deposit but the bank teller apparently needs receipt paper from the window next to his. Before going to the next window to get receipt paper, he looks at me and then locks his money drawer. He goes to the next window and gets print out paper. Must have taken five seconds in total. Looks at me again and then unlocks his money drawer. Seriously, what is the matter with Bank of America employees? They always act disrespectfully. Not that I would EVER do such a thing, but this sums up how I was treated "Like I can magically reduce my body size, fit under that tiny bank teller window, take all the money, and do so with him looking at me the entire time within five seconds." I hate going to Bank of America branches. They treat customers like distrustful criminals, especially when customers are there for their own money. Really ridiculous!
Oct 23rd, 2022

Tried to stop a transfer I made on line because I found out that the account I transfer money to no longer exists..I was on the phone for 1 hour and 45 min...and then was told it would take up to 45 days to confirm that the account no longer exists...really? Why not just call the bank I made the transfer to and ask if that account still exists ? I asked, if the account doesn't exist wouldn't the bank get a message saying no such account exists? They didn't know...They said someone else could have gotten that account number...REALLY!..
Jul 11th, 2022