Jerry's Automotive And Towing

Mar 10th, 2024

I have been having my vehicles serviced at Jerry's for several years and they have always taken exceptional care of mine and my families vehicles. Thank you guys so much for being so awesome!
Feb 26th, 2024

They did not notify me of my vehicle being towed and when i went to see my vehicle it was destroyed. Headlights were gone, bumper was hanging on by one bolt, my transmission was in the dirt just hanging and my engine was canted at such a bad angle my motor mounts are all shot. Avoid this place at all cost they are terrible people and can not conduct personnel or professional business. I am filling a lawsuit against this entire shop. Last picturea are what my car looked like before it was towed. These people are thiefs! Stay away from this place at all costs.
Feb 19th, 2024

HORRIBLE customer service!!!!! Would not recommend. Very rude on the phone, cussing and not answering the questions asked. Took parts off to tow vehicle and did not give parts to us, then lost them and didnt want to own up to it said it was against DOT rules to put back on the vehicle. When we called to ask they just continued to talk over and yell and cuss.
Feb 4th, 2024

Horrible services! Put in for a lockout, said it would take an hour. No one ever showed up! I called to check, they don't have a record of that call. Even though I got a confirmation text with an ETA and link to tracking. They said you will have to contact your insurance. Called my insurance, Geico said they will just call another company out to me. Save your time and go somewhere else. Update: Nisqually Automotive and Towing took 20 minutes flat! Call Nisqually first! Way better than sitting around for hours waiting on Jerry's unacceptable services.
Jan 27th, 2024