Gateway Auto Repair

Deep dissatisfaction with the experience I recently had at your establishment. Unfortunately, my encounter was marred by a series of profoundly concerning incidents. Primarily, the behavior of your employees was wholly unacceptable, marked by instances of cursing, yelling, and rudeness. Furthermore, the suggestion to stand outside due to a lack of space indoors, along with the absence of accessible facilities, was distressing. Moreover, the lack of professionalism extended to the quality of work performed, evidenced by improper installations and a general lack of credibility within the neighborhood. Additionally, discrepancies in charges further exacerbated my frustrations, as the amounts differed from what was initially communicated. In hindsight, I deeply regret not researching reviews prior to engaging with your business, as it has become apparent that these issues are not isolated incidents. The demeanor of individuals such as Mike, who resorted to vehement swearing, and the owner, whose name I regrettably did not ascertain, only served to underscore the unprofessionalism exhibited. I trust that you will address these concerns promptly and take appropriate measures to rectify the situation. As a consumer, I expect a level of professionalism and integrity that was sorely lacking during my interaction with your establishment.
Apr 1st, 2024

Grouchy, but efficient; and good at what they do ...... Convenient location .............
Feb 21st, 2024

Very dependable and honest. They do everything they can to make sure the customer is satisfied.
Jan 6th, 2024

Terrible. They screwed up my wiring twice and I had to pay for multiple tows. The people are rude in person as well as on the phone. Honestly some of the worst service.
Dec 8th, 2023

Oct 4th, 2023