Chamber of Commerce

      Dairy Queen Grill & Chill

      ( 673 Reviews )

      Dairy Queen Grill & Chill
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      Hours

      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (673 reviews)
      314
      173
      100
      33
      53
      Read Our 673 Reviews

      Chamber Rating

      Verified Member
      4.0 - (673 reviews)
      314
      173
      100
      33
      53
      › ‹
      • Trav Kinda Duzz

        Yummy blizzards
        Apr 10th, 2024

      • rj lenz


        Apr 8th, 2024

      • Z P

        HORRIBLE customer service by manager Denise. Husband came inside to order inside at 7:55 pm and was told he cant order because they close inside at 8. My husband was not rude but straight up about why they would not take his order if it wasnt 8pm yet. My husband leaves and goes in drive thru line and waits 40 min to end up being told they are denying to take his order at window because he was rude I think owner should review camera footage of the exchange to see how they treat their customers and also look at the camera of the exchange of the drive thru. Seems we arent the only ones according to a lot of recent reviews that have had a horrible experience here in this location with customer service. Ill be taking this higher up to corporate. Boss should also do a better job checking in the establishment and making sure the employees are doing what they need to do. Denise said she will be talking to her district manager. The more the boss or district manager allow this behavior to happen, the more bad reviews and complaints will keep coming in.
        Apr 6th, 2024

      • Fozo Mariscal

        Great food always get what I order no missing items and got it pretty fast
        Apr 4th, 2024

      • Patrick PAT8121AMY Bolton


        Mar 19th, 2024

      Read Our 673 Reviews

      About
      Dairy Queen Grill & Chill

      Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

      Contact Info

      Services

      • Booster seats
      • DQcakes.com
      • High chairs
      • Outdoor Seating
      • Restroom
      • WiFi
      • Drive-Thru
      • Family-friendly
      • Food & Treat
      • Good for kids
      • Mobile Deals
      • Mobile Ordering & Rewards
      • Seating

      Specialities

      • Blizzard Treat
      • Chicken Strip Basket
      • Grillburger
      • Soft-serve ice cream cone
      • shakes & malts
      • DQCakes.com

      Questions & Answers

      Q What is the phone number for Dairy Queen Grill & Chill?

      A The phone number for Dairy Queen Grill & Chill is: (509) 765-5933.

      Q Where is Dairy Queen Grill & Chill located?

      A Dairy Queen Grill & Chill is located at 1117 S Pioneer Way, Moses Lake, Washington 98837

      Q What is the internet address for Dairy Queen Grill & Chill?

      A The website (URL) for Dairy Queen Grill & Chill is: https://www.dairyqueen.com/en-us/locations/wa/moses-lake/1117-s-pioneer-way/6129/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5Nzk2MS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Dairy Queen Grill & Chill?

      A Dairy Queen Grill & Chill employs approximately 20+ people.

      Q What days are Dairy Queen Grill & Chill open?

      A Dairy Queen Grill & Chill is open:
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 10:00 AM - 9:00 PM
      Friday: 10:00 AM - 10:00 PM
      Saturday: 10:00 AM - 10:00 PM
      Sunday: 10:00 AM - 9:00 PM
      Monday: 10:00 AM - 9:00 PM

      Q How is Dairy Queen Grill & Chill rated?

      A Dairy Queen Grill & Chill has a 4.0 Star Rating from 673 reviewers.

      Hours

      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Nearby Dairy Queen Locations

      Ratings and Reviews
      Dairy Queen Grill & Chill

      Overall Rating

      Overall Rating
      ( 673 Reviews )
      314
      173
      100
      33
      53
      Write a Review

      Trav Kinda Duzz on Google

      image Yummy blizzards

      rj lenz on Google

      image

      Z P on Google

      image HORRIBLE customer service by manager Denise. Husband came inside to order inside at 7:55 pm and was told he cant order because they close inside at 8. My husband was not rude but straight up about why they would not take his order if it wasnt 8pm yet. My husband leaves and goes in drive thru line and waits 40 min to end up being told they are denying to take his order at window because he was rude I think owner should review camera footage of the exchange to see how they treat their customers and also look at the camera of the exchange of the drive thru. Seems we arent the only ones according to a lot of recent reviews that have had a horrible experience here in this location with customer service. Ill be taking this higher up to corporate. Boss should also do a better job checking in the establishment and making sure the employees are doing what they need to do. Denise said she will be talking to her district manager. The more the boss or district manager allow this behavior to happen, the more bad reviews and complaints will keep coming in.

      Business Response on Google Apr 8th, 2024
      We are very sorry to read this, Z P. Please reach out to us at http://bit.ly/1qWPR4a. Thank you. - DQ Fan Relations Team

      Fozo Mariscal on Google

      image Great food always get what I order no missing items and got it pretty fast

      Patrick PAT8121AMY Bolton on Google

      image

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      Overall Rating

      Overall Rating
      ( 673 Reviews )
      314
      173
      100
      33
      53

      Write a Review

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