Snap Fitness Medical Lake

Cindy Farrington _{on Google}

Oct 21st, 2022

All the staff are helpful, friendly and professional!
Gym is well equipped and clean

Matt M. _{on Yelp}

Apr 3rd, 2022

Had been going here for two and a half years. It's kept pretty clean and restocked with cleaning supplies pretty well. Machines/equipment that are broken get repaired fairly quickly. Nice staff but seems to change somewhat frequently. I'm leaving this gym because my monthly fees went up by 10 dollars a month without any explanation. It's just not worth it to me to pay nearly 50 dollars a month for what they offer.

Cole Michelle Christiansen _{on Google}

Jan 5th, 2022

Honestly I was super excited to get back to the gym with one of my buddy's that actually already works out there. Today I went to sign up online and I got to the end. There was program fee of $69.95 which I never heard of before. There was also a access key fee of $25 which I have heard of before. I called just to clarify what that program fee was. At first I got a super cool gentleman and he mentioned waiving it for me. He just needed to speak with his manager because he was new. Keep in mind I never once mentioned waiving the fee for me. So he didn't call me back but the manager of the store Holly did. She was being very short/ rude toward me. Told me all Snap locations have this fee never gave me a real explanation what that fee was. Then kept saying she couldn't waive it. Once again I never said once I wanted it waived. Then I was hung up on. She was probably busy or having a bad day. But that's definitely not how your treat a customer. ( honestly if she would of just discovered with me she would of found out I wasn't looking to get the program fee waived just a explanation on what it is) I've been apart of customer service for awhile now and would never treat a customer like this. Would definitely not recommend this place which is to bad I didn't even get to try the facility.