uBreakiFix - Phone and Computer Repair

uBreakiFix - Phone and Computer Repair

Hours

Sunday:
N/A
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM

Chamber Rating

Verified Member
4.8 - (594 reviews)
557
12
3
3
19
Read Our 594 Reviews

Chamber Rating

Verified Member
4.8 - (594 reviews)
557
12
3
3
19
  • Katrina Thomas

    I brought my water damaged computer in, completely preparing for the worst. Zeke assisted me when I dropped it off. He was knowledgeable and kind, offering me reasonable outcomes for my situation. His work was quick and thorough. I walked away incredibly grateful to have my computer back, and that the hit was only minor!
    Mar 1st, 2024

  • Benjamin Ridgway

    Quick, informative, helpful. Thank you.
    Feb 29th, 2024

  • Paul & Diana Richards

    Excellent service
    Feb 27th, 2024

  • Matthew Nash Henderson

    Jay is an absolute blessing. He and the team were able to make my phone look brand new and fix my screen in less than 2 hours. The office was clean and everyone was very professional. Would highly recommend!!!
    Feb 27th, 2024

  • Muath Mahmoud

    Just look how many reviews with people who only reviewed once or twice these 5 star reviews are just FAKE. Let me show how fake this location is. Those I swear, its the most unprofessional location with literally ZERO KNOWLEDGE. i came in telling them the phone battery dies in an hour. They run some dump diagnostic they own and they say this is normal, I took my phone while HOT AND the diagnostic was finished about an hour ago and thesd people still tell me this is normal in a COLD RAINY AND SNOWY DAY. I have no idea if they understand what HOT or battery is being drained in an hour mean. First, They didn't even TRY TO OPEN MAPS and see how quickly the battery dies. They just said oh this is normal. The ONLY thing they know what to so is to repair your screen if its broken. Anything else go to a local shop its cheaper and better don't get fooled with their insurance scams they offer. Anyone on their mind set would tell you a battery replacement would require a software factory reset, delete all your data because they battery requires a factory reset. I don't know where you got their knowledge or skills they claim but they have no idea what their talking about other than blaming "oh its just ubreakifix" policy. So your policy is to screw people over got it!!! Also, I am reporting this location if not sue them for WRONG advertising and wrongfully contract with samsung that they can do same day repairs its even a sign in their store as samsung confirmed as well they must do it as part of their contract which is a breach if contract. Luckily i recorded the conversation as proof.
    Feb 29th, 2024

Read Our 594 Reviews

About
uBreakiFix - Phone and Computer Repair

At uBreakiFix by Asurion in Lynnwood, WA, we specialize in electronics repair including: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Lynnwood, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

Contact Info

Services

  • Cell phone repair
  • Charging port repair
  • Cracked screen repair
  • Water damage repair
  • Battery replacement
  • Button repair
  • Camera repair
  • Microphone/speaker repair
  • Android phone repair
  • Apple iPhone repair
  • Samsung phone repair
  • iPhone back glass repair
  • Google phone repair
  • Warranty repairs
  • Google Pixel repair
  • Google Pixel screen repair
  • Phone screen replacement
  • Microphone repair
  • Speaker repair
  • Power button repair
  • Volume button repair
  • Back glass repair
  • Hard drive repair
  • Computer repair
  • Laptop repair
  • Computer screen repair
  • Computer battery replacement
  • Macbook repair
  • Motherboard repair
  • Virus removal
  • Diagnostic check
  • Memory upgrade
  • Hard drive upgrade
  • Ram upgrade
  • Video card upgrade
  • Malware removal
  • Factory restore
  • Reinstall windows
  • Keyboard repair
  • Computer tune up
  • Tablet repair
  • ipad repair
  • Mobile phone repair
  • PlayStation repair
  • PS5 repair
  • Xbox repair
  • Nintendo switch repair
  • Samsung tablet repair
  • Watch battery replacement
  • Game console repair
  • Data retrieval
  • Data recovery
  • Backup and recovery services
  • Hard drive data recovery
  • Driver update
  • Screen protectors
  • Phone cases
  • Refurbished phones

Images

Questions & Answers

Q What is the phone number for uBreakiFix - Phone and Computer Repair?

A The phone number for uBreakiFix - Phone and Computer Repair is: (425) 549-3131.


Q Where is uBreakiFix - Phone and Computer Repair located?

A uBreakiFix - Phone and Computer Repair is located at 3105 Alderwood Mall Boulevard, Suite 116, Lynnwood, WA 98036


Q What is the internet address for uBreakiFix - Phone and Computer Repair?

A The website (URL) for uBreakiFix - Phone and Computer Repair is: https://www.asurion.com/repairs/tech/locations/lynnwood/


Q What days are uBreakiFix - Phone and Computer Repair open?

A uBreakiFix - Phone and Computer Repair is open:
Sunday: N/A
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM


Q How is uBreakiFix - Phone and Computer Repair rated?

A uBreakiFix - Phone and Computer Repair has a 4.8 Star Rating from 594 reviewers.

Hours

Sunday:
N/A
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM

Ratings and Reviews
uBreakiFix - Phone and Computer Repair

Overall Rating

Overall Rating
( 594 Reviews )
557
12
3
3
19
Write a Review

Katrina Thomas on Google

image I brought my water damaged computer in, completely preparing for the worst. Zeke assisted me when I dropped it off. He was knowledgeable and kind, offering me reasonable outcomes for my situation. His work was quick and thorough. I walked away incredibly grateful to have my computer back, and that the hit was only minor!


Benjamin Ridgway on Google

image Quick, informative, helpful. Thank you.


Paul & Diana Richards on Google

image Excellent service


Matthew Nash Henderson on Google

image Jay is an absolute blessing. He and the team were able to make my phone look brand new and fix my screen in less than 2 hours. The office was clean and everyone was very professional. Would highly recommend!!!


Muath Mahmoud on Google

image Just look how many reviews with people who only reviewed once or twice these 5 star reviews are just FAKE. Let me show how fake this location is. Those
I swear, its the most unprofessional location with literally ZERO KNOWLEDGE. i came in telling them the phone battery dies in an hour. They run some dump diagnostic they own and they say this is normal, I took my phone while HOT AND the diagnostic was finished about an hour ago and thesd people still tell me this is normal in a COLD RAINY AND SNOWY DAY.
I have no idea if they understand what HOT or battery is being drained in an hour mean. First, They didn't even TRY TO OPEN MAPS and see how quickly the battery dies. They just said oh this is normal. The ONLY thing they know what to so is to repair your screen if its broken. Anything else go to a local shop its cheaper and better don't get fooled with their insurance scams they offer.
Anyone on their mind set would tell you a battery replacement would require a software factory reset, delete all your data because they battery requires a factory reset. I don't know where you got their knowledge or skills they claim but they have no idea what their talking about other than blaming "oh its just ubreakifix" policy. So your policy is to screw people over got it!!! Also, I am reporting this location if not sue them for WRONG advertising and wrongfully contract with samsung that they can do same day repairs its even a sign in their store as samsung confirmed as well they must do it as part of their contract which is a breach if contract. Luckily i recorded the conversation as proof.

Business Response on Google Mar 1st, 2024
Thank you Muath for taking the time to share your feedback with us. We sincerely apologize for the frustration and inconvenience you experienced during your recent visit to our Lynnwood service center. We understand that you were dissatisfied with the results of the diagnostic test performed on your device and unfortunately had to leave with no clear path to resolution to your battery drain issue. Our Samsung proprietary diagnostic software is designed to identify both hardware and software issues, to ensure accurate assessments of device performance and to give our engineers guidance with hardware failure. In your case, the test results indicated APP-related software issues contributing to the battery drain, which fall outside the scope of the Samsung one year hardware warranty coverage and does not allow for us to replace hardware that is not flagging as a failed. My understanding is that you were referred back to Samsung for additional support and that a copy of your quality control tests were provided, indicating the no fault found.While we strive to provide the best possible service to all our clients, we regret if your expectations were not met on this occasion. We are saddened that you feel our feedback listed in our Google Business Profile is not genuine. Our staff works very hard to ensure every clients experience is 5 Star and we are not ashamed to request feedback to this end and having the integrity of this feedback questioned is upsetting to the staff here. Your concerns were escalated to our Samsung Territory Representative for further review. Please rest assured that we take all feedback seriously and are committed to improving our services based on client input.Regarding your experience with our staff, we apologize for any miscommunication or misunderstanding that may have occurred. We always aim to provide knowledgeable and courteous assistance to our clients, and we regret if you felt otherwise during your interaction. We appreciate your patience and understanding in this matter and hope Samsung can further assist you on a path to resolution.Thank you again for bringing this matter to our attention. The UBREAKIFIX Repair Team

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Overall Rating

Overall Rating
( 594 Reviews )
557
12
3
3
19

Write a Review

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