HomeStreet Bank and Home Loan Center

Dec 1st, 2023

i needed to withdraw my CD at maturity, and asked that they either mail me a check, or transfer the proceeds to my checking account...they refused, and said i needed to come into the branch to physically pick up the check (i've used other banks where this was not a problem)...i was out of state at the time, but they still would not release the funds and rolled it over into a new CD, without my permission...i had to go into the branch when i returned and pay a penalty to withdraw the funds! i will NEVER bank with them again!!
Feb 22nd, 2023

Becka, very bad and amateur cus rep, tried to make sure the bank charged you fee correctly even if fee was ridiculous and would try to blame customer error. Very shady practice, in my opinion. BE aware!! SWITCH TO BIG BANKS.
Jan 25th, 2023

i needed to withdraw my CD at maturity, and asked that they either mail me a check, or transfer the proceeds to my checking account...they refused, and said i needed to come into the branch to physically pick up the check (i've used other banks where this was not a problem)...i was out of state at the time, but they still would not release the funds and rolled it over into a new CD, without my permission...i had to go into the branch when i returned and pay a penalty to withdraw the funds!  i will NEVER bank with them again!!
Nov 22nd, 2022

Hard to beat People at Homestreet
Mar 19th, 2022