Jersey Mike's Subs

Very good sandwich! Very busy when we went, waited a long time to get service. But the employees were slammed and they were very nice when they got to us. Even got a 10% discount for the long wait. Very good shop.
Apr 3rd, 2024

Great fresh sandwich
Mar 7th, 2024

I was just there with my mom and I witnessed the person taking the orders not change her gloves ONCE. She was touching a lot of different meats and breads. Also she was touching pens and oven mits all without changing the gloves. That is not ok
Feb 25th, 2024

Loved the turkey and ham sub on Rosemary Parm bread
Feb 21st, 2024

I ordered online and it said my order would be ready in 45 minutes. When you put your items into the cart on the app it gives an estimate time which said 15 minutes. When you click submit order is when youre given a pick up time. It was too long for our schedule so we went into the location. We were told your order wont be ready until your time even think there were only 2 people in the store. It was still 30 minutes until my order was ready. I asked for my money back. The worker stormed off super upset with me and told me she needed to call her manager to give me my money back. In the meantime, I went on both the app and website which stated I needed to contact the store I made my order through to cancel it. Even if you call customer service it says that on the automated message. The worker came back and gave me severe attitude. She stood at the register for maybe 30 seconds and then told me she couldnt do it that I needed to call customer service. When I told her that I just did and looked it up and that she was the one who was supposed to give me my refund she threw her hands up and told me she couldnt do anything. She didnt even attempt to try. Once I found out for absolutely certain that I needed to get my order cancelled through the store, I was already on the road to where I was late for, so I called. The phone rang and rang and rang. I called 18 times. I also called a corporate number that specifically said they wouldnt return my phone call if it was about a order cancellation but I left a voicemail anyway. To this day Ive never been able to get through to a manager at your store and to this day Ive never gotten my money back. The worker was extremely rude and it was a highly uncomfortable situation. I work in food industry and understand a rush. But I also understand POS systems and know there was absolutely a way for her to cancel. Ive tried to submit a complaint directly to your store via the website and never got a response. Highly unprofessional, even for a chain.
Feb 18th, 2024