Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM

Chamber Rating

Verified Member
3.3 - (16 reviews)
8
1
1
0
6
Read Our 16 Reviews

Chamber Rating

Verified Member
3.3 - (16 reviews)
8
1
1
0
6
  • Nancy Sisovan

    So I went to cash my check last week since it was a Saturday they couldn't verify that kinda messed up my Vegas trip but whatever next week went in again got another lady nice n sweet she verify it n wrote ok on the check but she had to get approval from Another worker and it happen to be the same lady last week she looked at it and stated "did she(me) wrote ok on the check?" Like why would I write ok on the check!!! So disrespectful I'm so happy I don't bank with them ..
    Apr 1st, 2024

  • RYAN TAYLOR

    Lack of communication when they change your account with out your permission
    Nov 5th, 2023

  • Donna H


    Aug 28th, 2023

  • Brandee D.

    Just when you think it's ok to go to the bank Saturday because you can't get there in time on Friday's after work.  They are closed  and now you have no money for the weekend! Niice!! Posted hours 9-1pm unless they change there mind.
    Jun 24th, 2022

  • C P

    Transaction mishandling on Columbia Bank, leads to me having $100 less for Christmas. The Umpqua merge made them greedy, now my family suffers. Merry Xmas
    Feb 14th, 2022

Read Our 16 Reviews

About
Umpqua Bank

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

Contact Info

Images

Questions & Answers

Q What is the phone number for Umpqua Bank?

A The phone number for Umpqua Bank is: (360) 456-2400.


Q Where is Umpqua Bank located?

A Umpqua Bank is located at 665 Woodland Square Lp SE, Lacey, Washington 98503


Q What is the internet address for Umpqua Bank?

A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/wa/lacey/665-woodland-square-lp-se


Q How big is Umpqua Bank?

A Umpqua Bank employs approximately 20+ people.


Q What days are Umpqua Bank open?

A Umpqua Bank is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM


Q How is Umpqua Bank rated?

A Umpqua Bank has a 3.3 Star Rating from 16 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM

Ratings and Reviews
Umpqua Bank

Overall Rating

Overall Rating
( 16 Reviews )
8
1
1
0
6
Write a Review

Nancy Sisovan on Google

image So I went to cash my check last week since it was a Saturday they couldn't verify that kinda messed up my Vegas trip but whatever next week went in again got another lady nice n sweet she verify it n wrote ok on the check but she had to get approval from Another worker and it happen to be the same lady last week she looked at it and stated "did she(me) wrote ok on the check?" Like why would I write ok on the check!!! So disrespectful I'm so happy I don't bank with them ..

Business Response on Google Mar 26th, 2024
Hi Nancy, thank you for providing this feedback. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/.

RYAN TAYLOR on Google

image Lack of communication when they change your account with out your permission


Donna H on Google

image

Business Response on Google Sep 7th, 2023
Thanks for the rating, Donna!

Brandee D. on Yelp

image Just when you think it's ok to go to the bank Saturday because you can't get there in time on Friday's after work.  They are closed  and now you have no money for the weekend! Niice!! Posted hours 9-1pm unless they change there mind.


C P on Google

image Transaction mishandling on Columbia Bank, leads to me having $100 less for Christmas.
The Umpqua merge made them greedy, now my family suffers. Merry Xmas


Load More Reviews

Overall Rating

Overall Rating
( 16 Reviews )
8
1
1
0
6

Write a Review

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