Bright Futures Preschool

Ethan Verrall _{on Google}

Jun 22nd, 2017

Our daughter Nora has been going here for almost 7 months. Everyone involved have been extremely caring, informative and helpful. Sending your children to daycare/preschool can always be a stressful time, however it truly helps to have someone that you can tell really cares about the kids.

TheTinyExplorer _{on Google}

Dec 26th, 2017

Our son was under Michaela's care for one month when he was 15months old. He got hurt in her facility by falling onto a hard edged train table, knocking out his front 2 tooth completely. We ran to the dentist immediately hoping that they could fix the baby tooth back in place but unfortunately we have no choice but wait until the adult tooth comes in and that takes another 5-7 years. We parents send our kids to daycare entrusting the caretakers on safety and when they get hurt especially in cases of permanent damages its disheartening for parents to go thru such an incident and our loss is simply cannot be matched with whatever losses that the caretaker must or will incur.
We visited her daycare post incident to retrospect on the situation. She showed complete lack of confidence to continue care for our son, recommended to pull our son out and would return our deposit. After few days she comes back saying its purely an accident and showed us a completely new attitude, which heavily shocked us as we have never seen that side of her. She was constantly talking about money, business and her losses. She doesn't realize that the losses that she must or will incur is merely nothing compared to what we have and are going thru in terms of pain and suffering.
After a detailed analysis on the pre/post incident situations and her behavior, we simply think its purely due to her negligence and a bad judgment call that this permanent damage had happened.
1. The train table was not age appropriate
2. It lacked safety and had hard edges including objects with sharp edges on the table
3. She crowded the small area (basement) by placing it as an obstacle knowing clearly that he is a WADDLE+ER
4. The train table wasnt there when we first saw the facility as we would have completely advised against having it there (for example we mentioned about smoke alarm and absence of gate which took care eventually)
5. She clearly violated her own policy from her hand book Page 26 Section Injury Prevention I will check daily to make certain that both the indoor and outdoor play areas are safe for children and families free from broken glass, toys and equipment are safe and the area is free from hazards.
In the end, we ended up walking out with a loss and were unfairly treated.

Sahbi Hmidhi _{on Google}

Sep 26th, 2015

Thank you so much for a wonderful year full of loving and learning.
Michaela was nurturing and flexible and provided a great environment for the children and parents.
Yasmine enjoyed it and learned so much....she already misses you.
THANK YOU!!!