Pilot Freight Services

Mar 25th, 2024

These people are THE WORST. They deliver for best buy. We waited a month for a delivery and were given a four hour delivery window the day after Christmas. Raced home to get there 30 minutes prior to the window. They showed up 30 minutes early and then just left. No call. Nothing. Just left.
Jan 3rd, 2024

The just sit on the packages and don't bother to deliver them. They needed 3 days to deliver a package 25 mins away. They made me wait for 45 minutes to pick a package at their location. It's very poorly managed place. I wish I can give zero star rating.
Jan 3rd, 2024

This company delivered my shipment damaged and then FORGED MY SIGNATURE on the waybill to avoid damage claims! This is FRAUD! The delivery driver had me write down the damages and sign a completely different, random document, which I was not provided a copy of. When the shipper tried to file a claim for damages, Pilot showed him a waybill document which someone else had signed a bad forgery of my signature on, claiming that the shipment was undamaged. I had never seen, nor signed this waybill document. Avoid this company if you can, or at the very least take photos of your shipment and any documents you sign during delivery!
Dec 12th, 2023

Nov 22nd, 2023