Central Avenue Automotive Inc

I needed to get a pre road trip inspection done and these guys were so helpful. We discussed what might need looking at and came to an initial list of tasks. After looking at my truck they had identified some other work that could be considered, their inspection report was awesome and included the urgency of each item. Communication is very good. After they were done, including another repair that came up as they dug in to the job, they did a complimentary detail job on the truck. My truck has rarely been that shiney! I guess they saw the sadness on my face as I contemplated the rising repair bill. Thanks Guys!!
Mar 29th, 2024

Best repair for Germany cars and email you all the detail what going on in the car
Mar 24th, 2024

Feb 28th, 2024

Took my vehicle to Central Ave Auto with a check engine light, after 7 days was told I needed a (Air Injection Pump), waiting on dealer for a part could take a week. They then submitted a claim to my Warranty co, to replace a (secondary air hose) which is not covered under the warranty, but the pump is. I voice my confusion, I felt they were trying to avoid the Warranty co, which they admitted the warranty co was considered the worst . So , I opted to take my vehicle home until the part was ready, they charged $380 Dia fee. I took my vehicle to 2 other auto facilities they confirmed in writing that I needed a (Air Injection Pump). I called CAA asked for the owner Blake (repeatedly), but, Paul/manager refused, instead gave me the run around. SO, I contacted the Attorney General office and unfortunately there are many complaints regarding Warranty co & Auto shops, with the same or similar story. Warranty co may try to deny your claim, but they also serve to regulate auto repair shops to provide honest prices and services... BEWARE!!
Mar 17th, 2024

Excellent customer service. WAY above and beyond. Best experience in more than 10yrs. Needed my lower control arms replaced on my 2014 GMC ACADIA. They worked with my "after market" warranty. They found additional stabilizer bushings that needed to be replaced also. Spoke to Krystel, she was very professional, and able to give me a loaner. Another shop in Auburn told me I had to pay $1000, because my warranty would not pay "market" rate for parts or labor. Well that was a lie, as Central Ave Auto not only shocked me by only charging me my $100. deductible, but put up with the warranty company not wanting to authorize a 2nd shop to work on my SUV. I have already told coworkers to go here, because of the loaner available, now I will be telling everyone to go here, if you need work done in the Kent, WA area. Big Thanks to Krystel & Mark at Central Ave, Auto. Made my New Year already.
Feb 5th, 2024