Planet Fitness

Apr 8th, 2024

Apr 3rd, 2024

WATCH and REQUEST the terms and conditions before or after signing. THEY make it look like there is NO contract but there is a contract the day you sign up and join! Make sure you read everything!!! They are Not transparent at all!!
Apr 3rd, 2024

I love Planet fitness
Mar 26th, 2024

You don't want my review. Ha. Joined last year. 2023 Feb. Decided for the all access membership. Less than 30 days into my term my husband and I were charged $53 a piece plus our monthly fee. We went in "$53 Is your yearly membership fee". . But we just joined 20 days ago? They said it was in the paperwork. Good lord! Then we have both had compromised debit cards through the 12 months. We went in in person multiple times to fix it/add new card # to acct "manager in a meeting", "manager left early, "manager is the only person to help", "manager leaves early on Friday" So for working people we were having a VERY hard time accessing help and getting questions asked as new gym members. Right? Hello? Anybody there? So finally we catch a manager before leaving "we need all your info again, routing #, acct number etc ". We do it. $15 late fees on both accts from August to March. Go in March 24. No help. Our acct # and routing # us and has been the same. All that has changed is the debit card # as it was compromised. So today $532 for annual fee + again $15 per month per membership for late fees because THEY can't access bank of America as quickly as we can come in to tell them our new # Does this actually make sense to anyone? We have had a problem since Feb 2023 when we joined. Ongoing. Spent so much in fees and misunderstanding it's terrible. I canceled today in person. I'm exhausted of all the round and round. My husband will likely be behind her. Not my problem. Thks but no thks
Mar 31st, 2024