JOANN Fabric and Crafts
-
25810 104th Ave SE
Kent, WA 98030 - 253-859-1143
Hours
Chamber Rating
-
James Starke
Apr 4th, 2024 -
Carina Clayton
only browsing this time. looking for baby yarn, saw a swatch with the right color but no skeins to by
Apr 3rd, 2024 -
Sally B.
Helen Taylor was super helpful when I was looking for an odd item. She is an asset the store.
Apr 1st, 2024 -
Sandy Harrison
I was going to purchase a fabric that was not on sale. I had a coupon for 40% off regular priced item, $5 off $35 or more purchase or 25% off your entire order (regular or sale price). I get to checkout and she says the fabric is on sale 25% off so I can't use the 40% off coupon. Scanned every single coupon I had and their system would take none of them. None were expired. My purchase met all their requirements. Cashier made no effort to resolve the situation and contact a manager. I told her this was unacceptable and I no longer wanted to purchase the fabric. Their service and fabric selection has gone so down hill over the years. Shelves are half empty. Selection of fashion fabrics had gone way down as they focus on crafts and quilting fabric.
Mar 27th, 2024 -
ScissorHands
First off I want to say that I spend ALOT of money at this Joannes for both my small businesses. Im extremely unhappy with how management handled a purchase I made today. I purchased some thing online in a specific color because the website said that the store did not have the color I actually wanted it in stock. Upon arriving at the store, they in fact, did have the color that I wanted and I asked them if I could exchange the one in store for the one that I purchased for online pick up. They told me no they cant do that. That what I could do is, pick up the online order, RETURN it. And then buy the other color. So I left, as my order took a couple hours to reach the store system and returned once it was ready for pick up. I specifically came in and said I needed to return the online order and purchase the other color with that return money. The cashier canceled my order instead. Not a huge deal if they could have just fixed the issue but she needed to call the manager, the one I had spoken to that morning. Now, since I purchased this item through the Klarna app, I have already paid for it, so Im not getting an actual refund from Joannes. The manager then says, unless I want to fork out the money again for this item there is nothing she can do and I need to wait for Klarna to refund me which is going to take 7 days, and thats after Joannes has an additional up to 7 days to report to Klarna that the order was in-fact cancelled. So potentially 2 weeks!! I really dont understand why this had to be so difficult. They could have just let me swap out the colors since it was the exact same item and something that I have done before at this same store. Highly irritated that I wasted time and gas to come back up here and not get the item I purchased, as well as my child is disappointed because this item was for her and now leaving the store for a 2nd time without it. Management saying that swapping colors would mess with inventory was a lame excuses being that the website said they didnt have anymore of the color I wanted anyway and it was the last one in the store! Make it make sense!! Probably will find a different craft store or another Joannes location to supply my business products going forward.
Apr 7th, 2024
Products
- FABRIC AND CRAFT MERCHANDISE SEWING & CRAFTING CLASSES CUSTOM FRAMING
Questions & Answers
Q What is the phone number for JOANN Fabric and Crafts?
A The phone number for JOANN Fabric and Crafts is: 253-859-1143.
Q Where is JOANN Fabric and Crafts located?
A JOANN Fabric and Crafts is located at 25810 104th Ave SE, Kent, WA 98030
Q What is the internet address for JOANN Fabric and Crafts?
A The website (URL) for JOANN Fabric and Crafts is: https://stores.joann.com/wa/kent/354/?utm_campaign=website-local-page&utm_medium=google&utm_content=website&utm_source=local-listing
Q What days are JOANN Fabric and Crafts open?
A JOANN Fabric and Crafts is open:
Saturday: 9:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Q How is JOANN Fabric and Crafts rated?
A JOANN Fabric and Crafts has a 4.1 Star Rating from 732 reviewers.
Hours
-
JOANN Fabric and Crafts
481 N Wilbur AveWalla Walla, WA 99362( 355 Reviews ) -
JOANN Fabric and Crafts
1840 W Francis AveSpokane, WA 99205( 880 Reviews ) -
JOANN Fabric and Crafts
1125 E Sunset Dr Suite 125Bellingham, WA 98226( 568 Reviews ) -
JOANN Fabric and Crafts
3702 Tieton DrYakima, WA 98902( 553 Reviews ) -
JOANN Fabric and Crafts
700 Ocean Beach Hwy Ste 100Longview, WA 98632( 539 Reviews ) -
JOANN Fabric and Crafts
300 Valley Mall PkwyWenatchee, WA 98802( 281 Reviews )
Ratings and Reviews
JOANN Fabric and Crafts
Overall Rating
Overall Rating
( 732 Reviews )James Starke on Google
Carina Clayton on Google
only browsing this time. looking for baby yarn, saw a swatch with the right color but no skeins to by
Sally B. on Google
Helen Taylor was super helpful when I was looking for an odd item. She is an asset the store.
Sandy Harrison on Google
I was going to purchase a fabric that was not on sale. I had a coupon for 40% off regular priced item, $5 off $35 or more purchase or 25% off your entire order (regular or sale price). I get to checkout and she says the fabric is on sale 25% off so I can't use the 40% off coupon. Scanned every single coupon I had and their system would take none of them. None were expired. My purchase met all their requirements. Cashier made no effort to resolve the situation and contact a manager. I told her this was unacceptable and I no longer wanted to purchase the fabric. Their service and fabric selection has gone so down hill over the years. Shelves are half empty. Selection of fashion fabrics had gone way down as they focus on crafts and quilting fabric.
ScissorHands on Google
First off I want to say that I spend ALOT of money at this Joannes for both my small businesses. Im extremely unhappy with how management handled a purchase I made today. I purchased some thing online in a specific color because the website said that the store did not have the color I actually wanted it in stock. Upon arriving at the store, they in fact, did have the color that I wanted and I asked them if I could exchange the one in store for the one that I purchased for online pick up. They told me no they cant do that. That what I could do is, pick up the online order, RETURN it. And then buy the other color. So I left, as my order took a couple hours to reach the store system and returned once it was ready for pick up. I specifically came in and said I needed to return the online order and purchase the other color with that return money. The cashier canceled my order instead. Not a huge deal if they could have just fixed the issue but she needed to call the manager, the one I had spoken to that morning. Now, since I purchased this item through the Klarna app, I have already paid for it, so Im not getting an actual refund from Joannes. The manager then says, unless I want to fork out the money again for this item there is nothing she can do and I need to wait for Klarna to refund me which is going to take 7 days, and thats after Joannes has an additional up to 7 days to report to Klarna that the order was in-fact cancelled. So potentially 2 weeks!! I really dont understand why this had to be so difficult. They could have just let me swap out the colors since it was the exact same item and something that I have done before at this same store. Highly irritated that I wasted time and gas to come back up here and not get the item I purchased, as well as my child is disappointed because this item was for her and now leaving the store for a 2nd time without it. Management saying that swapping colors would mess with inventory was a lame excuses being that the website said they didnt have anymore of the color I wanted anyway and it was the last one in the store! Make it make sense!! Probably will find a different craft store or another Joannes location to supply my business products going forward.
Overall Rating
Overall Rating
( 732 Reviews )Write a Review
Craft Store Near Me in Kent, WA
Dollar Tree
Kent, WA 98032
253-765-2072 ( 260 Reviews )
Makers' Mercantile
Kent, WA 98032
206-747-7121 ( 201 Reviews )
Dollar Tree
Kent, WA 98032
253-765-2073 ( 75 Reviews )
Dollar Tree
Kent, WA 98030
253-796-6289 ( 565 Reviews )
Kent Teaching & Toys
Kent, WA 98032
253-981-4480 ( 70 Reviews )
Walmart
Kent, WA 98042
253-630-7791 ( 4402 Reviews )
Dollar Tree
Kent, WA 98031
253-796-6288 ( 292 Reviews )
Scrapbook Nook
Kent, WA 98030
(253) 859-9040 ( 1 Reviews )