USA Brake & Auto Repair

Have only used them twice, both times were easier to schedule, available faster and work and price all better than I had expected, actually better than I had hoped for......,... pretty happy about that
Mar 7th, 2024

Always happy with the work they do!
Feb 22nd, 2024

Try to add hidden charges on top of diagnostic fee. Shop supplies and Hazardous Material for a brake diagnostic. A call back to ask about the charges results in an angry and frustrated Rachel over the phone that replies with if you want your $2 back Ill just give them to you in a snarky attitude. All of that on top of them not even sourcing the issue, instead just giving a recommendation (that they charge $300+ to perform) and just retesting once they already charged $300+ *Edit response* I never said I did the brakes myself. I stated I had the brakes done. And I had no issue paying for the diagnostic, but adding fees for shop supplies and hazardous materiel is what Im not okay with when all you were doing is inspecting my brakes. Also you did NOT find the issue. You stated everything looked fine and you could do the a brake bleed to *POSSIBLY* get a firmer brake pedal. You did not confirm that a brake bleed would fix my issue. Recommending a costumer to throw money at their car to possibly fix the issue is horrible business practice.
Jan 11th, 2024

This is the second time I have been here to this shop lately and the customer service has been excellent. Rachel has been very helpful getting my Yukon in for service and the work has been great! Great job to the techs! Thank you for the great service. I highly recommend this business to everyone.
Dec 19th, 2023

They did a great job one day service thanks u s a I'm on the road again...
Oct 21st, 2023