Chamber Rating

3.3 - (4 reviews)
2
0
0
1
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Read Our 4 Reviews

Chamber Rating

3.3 - (4 reviews)
2
0
0
1
1
  • Jean Hauritz

    Clean, newly updated. Nearby activities: Close to access Mt. St. Helens
    Apr 3rd, 2024

  • Connie Singer

    The pool has not worked in months and we weren't told that when I made reservations, which you pay more for a hotel that does have a pool. No ice machine worked. Asked for a top floor but did not get it and there was elephants above us all night! When we got down to breakfast at 9:00 they were out of sausage, eggs, plates and cups. The rooms were clean enough. Close to the schools for our tournaments
    Feb 20th, 2024

  • James Ham

    Best night of sleep Ive had in a while! The staff was friendly, amenities were perfectly adequate. Also had a great breakfast.
    Feb 13th, 2024

  • Cindy Peterson

    We stayed this past weekend, 3/17/23, to attend a baseball tournament next door at the park. Our room was clean and nice but everything wasn't. Pool was closed due to repairs that apparently have not been completed for months. The ice machine had been broken and for some time, told 5 to 6 MONTHS. By other reviews so has the pool. No notice was provided when making the reservation that the pool has been closed for some time and continues to be closed. Sunday breakfast was non-existent basically. Almost all the food ran out 8/8:30 and only got the excuse the manager didn't supply enough food to serve breakfast FOR ALL who stayed at the hotel until the breakfast posted closing time. We went next door to McDonalds for breakfast. Each time my husband went down for coffee there were no cups or glasses for coffee or juice. He was told to go to the front desk and get a cup if he wanted coffee or juice. He did and grabbed more of both for others. He did this twice as no one else ever supplied the cups or glasses. Then there were all the dogs which kept barking, some fighting, way into the late night/early morning. Went down for ice at the front desk, due to broken ice machine, with a plastic bag and the attendant first only wanted to supply a couple cups. I got more. Really how cheap. Ice doesn't cost much and you felt you needed to ration it! Obviously the manager needs replacing. What you can't check on how many people will be staying at your hotel and be prepared for that?? Then there were the kids running up and down the halls. Perhaps if the pool was open they would have had better things to do. Just saying. Will never stay here again. Oh, by the way. Next door at the Red Lyon Inn our ball players stayed and they had a Great breakfast with lots of Great options and it was FULLY STOCKED. What a novelty. I think we deserve, along with others, a full refund.
    Feb 13th, 2024

Read Our 4 Reviews

About
Sleep Inn Kelso Longview

Sleep Inn Kelso Longview is located at 250 S Kelso Dr in Kelso, Washington 98626. Sleep Inn Kelso Longview can be contacted via phone at 360-423-8880 for pricing, hours and directions.

Contact Info

  •   360-423-8880

Questions & Answers

Q What is the phone number for Sleep Inn Kelso Longview?

A The phone number for Sleep Inn Kelso Longview is: 360-423-8880.


Q Where is Sleep Inn Kelso Longview located?

A Sleep Inn Kelso Longview is located at 250 S Kelso Dr, Kelso, WA 98626


Q What is the internet address for Sleep Inn Kelso Longview?

A The website (URL) for Sleep Inn Kelso Longview is: https://www.choicehotels.com/washington/kelso/sleep-inn-hotels/wa414?mc=llgoxxpx


Q How is Sleep Inn Kelso Longview rated?

A Sleep Inn Kelso Longview has a 3.3 Star Rating from 4 reviewers.

Ratings and Reviews
Sleep Inn Kelso Longview

Overall Rating

Overall Rating
( 4 Reviews )
2
0
0
1
1
Write a Review

Jean Hauritz on Google

image Clean, newly updated.
Nearby activities: Close to access Mt. St. Helens

Business Response on Google Apr 3rd, 2024
Dear Jean Hauritz,Thank you immensely for gracing us with your glowing five-star review! Your words truly brightened our day and reaffirmed our commitment to providing exceptional experiences for every guest who walks through our doors.We are delighted to hear that you found your stay at Sleep Inn Kelso to be nothing short of fantastic. Our team strives tirelessly to maintain the highest standards of cleanliness and comfort, and it's incredibly gratifying to know that our efforts have left such a positive impression on you.Our recent renovations were undertaken with the aim of enhancing the overall guest experience, and we're thrilled that you found the updates to your liking. We believe that a fresh and modern environment contributes significantly to the enjoyment and relaxation of our guests, and it's wonderful to hear that you appreciated the improvements.Your satisfaction is our top priority, and we're honored that you chose to stay with us. We eagerly anticipate the opportunity to welcome you back for another memorable stay at Sleep Inn Kelso. If there's anything more we can do to make your next visit even more extraordinary, please don't hesitate to let us know.Thank you once again for your kind words and for being such a valued guest. Until we have the pleasure of hosting you again, we wish you safe travels and wonderful adventures ahead.Warm regards, Katie - Sales Manager

Connie Singer on Google

image The pool has not worked in months and we weren't told that when I made reservations, which you pay more for a hotel that does have a pool. No ice machine worked. Asked for a top floor but did not get it and there was elephants above us all night! When we got down to breakfast at 9:00 they were out of sausage, eggs, plates and cups. The rooms were clean enough. Close to the schools for our tournaments

Business Response on Google Feb 17th, 2024
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit.We understand the frustration of not being informed about the pool's maintenance status prior to your arrival. Please accept our apologies for any disappointment this may have caused. We are actively working to resolve the issue with the pool and ensure that all amenities are fully functional for our guests' enjoyment.Regarding your request for a top floor room, we regret that we were unable to accommodate your preference due to availability. We apologize for any disturbance caused by noise from neighboring rooms and will take measures to address noise concerns more effectively in the future.Furthermore, we apologize for the shortcomings in our breakfast service. It is disappointing to hear that we fell short of meeting your expectations in terms of food availability and replenishment. Your feedback will be shared with our team to ensure improvements are made to prevent such occurrences from happening again.On a positive note, we are pleased to hear that you found our rooms to be clean and that our location was convenient for your needs.We truly value your feedback as it helps us identify areas for improvement and provide better experiences for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

James Ham on Google

image Best night of sleep Ive had in a while! The staff was friendly, amenities were perfectly adequate. Also had a great breakfast.


Cindy Peterson on Google

image We stayed this past weekend, 3/17/23, to attend a baseball tournament next door at the park. Our room was clean and nice but everything wasn't. Pool was closed due to repairs that apparently have not been completed for months. The ice machine had been broken and for some time, told 5 to 6 MONTHS. By other reviews so has the pool. No notice was provided when making the reservation that the pool has been closed for some time and continues to be closed. Sunday breakfast was non-existent basically. Almost all the food ran out 8/8:30 and only got the excuse the manager didn't supply enough food to serve breakfast FOR ALL who stayed at the hotel until the breakfast posted closing time. We went next door to McDonalds for breakfast. Each time my husband went down for coffee there were no cups or glasses for coffee or juice. He was told to go to the front desk and get a cup if he wanted coffee or juice. He did and grabbed more of both for others. He did this twice as no one else ever supplied the cups or glasses. Then there were all the dogs which kept barking, some fighting, way into the late night/early morning. Went down for ice at the front desk, due to broken ice machine, with a plastic bag and the attendant first only wanted to supply a couple cups. I got more. Really how cheap. Ice doesn't cost much and you felt you needed to ration it! Obviously the manager needs replacing. What you can't check on how many people will be staying at your hotel and be prepared for that?? Then there were the kids running up and down the halls. Perhaps if the pool was open they would have had better things to do. Just saying. Will never stay here again. Oh, by the way. Next door at the Red Lyon Inn our ball players stayed and they had a Great breakfast with lots of Great options and it was FULLY STOCKED. What a novelty. I think we deserve, along with others, a full refund.


Overall Rating

Overall Rating
( 4 Reviews )
2
0
0
1
1

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