Chamber of Commerce

      Umpqua Bank

      ( 22 Reviews )

      Umpqua Bank
      Umpqua Bank: Together for better
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (22 reviews)
      14
      0
      2
      0
      6
      Read Our 22 Reviews

      Chamber Rating

      Verified Member
      3.7 - (22 reviews)
      14
      0
      2
      0
      6
      › ‹
      • Matt Senior

        Terrible customer service. We made an appointment, the lady came out at our appointment time to tell us she hadn't check the appointments for the day and was going to help someone else first.
        Sep 29th, 2023

      • Matt Tighe

        Information hacked, how could this happen to a bank?
        Aug 22nd, 2023

      • emelia Olaya

        I set up a new account here today, and had a really great experience. Annette helped me, and walked me thru the whole process. She was very patient. I recommend Umpqua, and Annette. Thanks for earning my business
        Mar 1st, 2023

      • john kramer

        Opened a new account for my wife here today, had a great experience. Annette helped us, she was AWESOME! Thanks for your EXCELLENT service! I recommend this bank, and Annette
        Oct 16th, 2022

      • P. j. (Fussy cat)

        I was told, when I bought a couple of CD's, that the interest rates at Umpqua we're low because of the economy. I believed them and got a couple anyway with the belief that interest rates would eventually increase and I could reinvest with a greater return later. Same story next year. I then looked into other bank's intrest rates to find that most were at were at 1% ,2%, or at least two points higher than Umpqua .If you are looking to grow your money short term definitely shop around. Also, the in bank service in Issaquah has gone down at bit, not as friendly or welcoming. Online service is pretty good and account security is very excellent.
        Aug 12th, 2022

      Read Our 22 Reviews

      About
      Umpqua Bank

      Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for Umpqua Bank?

      A The phone number for Umpqua Bank is: (425) 427-1715.

      Q Where is Umpqua Bank located?

      A Umpqua Bank is located at 705 NW Gilman Blvd, Issaquah, Washington 98027

      Q What is the internet address for Umpqua Bank?

      A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/wa/issaquah/705-nw-gilman-blvd

      Q How big is Umpqua Bank?

      A Umpqua Bank employs approximately 20+ people.

      Q What days are Umpqua Bank open?

      A Umpqua Bank is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Umpqua Bank rated?

      A Umpqua Bank has a 3.7 Star Rating from 22 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Umpqua Bank

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      14
      0
      2
      0
      6
      Write a Review

      Matt Senior on Google

      image Terrible customer service. We made an appointment, the lady came out at our appointment time to tell us she hadn't check the appointments for the day and was going to help someone else first.

      Business Response on Google Oct 4th, 2023
      Hello Matt. Thank you for taking the time to leave this review of your experience. We have forwarded this information to our feedback department for review. If you would like to leave more details for this feedback, please contact us at any method at umpquabank.com/contact-us/

      Matt Tighe on Google

      image Information hacked, how could this happen to a bank?

      Business Response on Google Aug 29th, 2023
      Thank you for reaching out. No unauthorized access to bank account numbers or financial information has occurred as a result of the MOVEit event. Unfortunately, unauthorized access to names and social security numbers or tax identification numbers of a segment of consumer and small business customers occurred through the system of one of our service providers that supports financial institutions around the globe. You will hear from Umpqua directly if you are affected. This link will take you to more information and steps customers involved can take to protect their information: www.umpquabank.com/moveit

      emelia Olaya on Google

      image I set up a new account here today, and had a really great experience. Annette helped me, and walked me thru the whole process. She was very patient. I recommend Umpqua, and Annette. Thanks for earning my business

      Business Response on Google Nov 8th, 2022
      Hi Emelia, thank you for taking the time to leave a review. We appreciate your business and look forward to continuing to service your banking needs.

      john kramer on Google

      image Opened a new account for my wife here today, had a great experience. Annette helped us, she was AWESOME! Thanks for your EXCELLENT service! I recommend this bank, and Annette

      Business Response on Google Jun 22nd, 2022
      Hi John, thank you for taking the time to leave a review. We appreciate your business and look forward to continuing to service your banking needs.

      P. j. (Fussy cat) on Google

      image I was told, when I bought a couple of CD's, that the interest rates at Umpqua we're low because of the economy. I believed them and got a couple anyway with the belief that interest rates would eventually increase and I could reinvest with a greater return later. Same story next year. I then looked into other bank's intrest rates to find that most were at were at 1% ,2%, or at least two points higher than Umpqua .If you are looking to grow your money short term definitely shop around. Also, the in bank service in Issaquah has gone down at bit, not as friendly or welcoming. Online service is pretty good and account security is very excellent.

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      Overall Rating

      Overall Rating
      ( 22 Reviews )
      14
      0
      2
      0
      6

      Write a Review

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