Starbucks

Apr 8th, 2024

Apr 1st, 2024

Apr 1st, 2024

I usually use this drive-thru, but I had a bad experience today. One of the workers was very rude and made me feel uncomfortable. She laughed when she took my order, which was disrespectful. I think she was laughing at my English pronunciation, but it's not acceptable to make fun of customers. Her behavior ruined my mood today, and I hope she doesn't treat anyone else like that. The service wasn't good overall, which is disappointing because this is usually my favorite place to go. But, after today's experience, not anymore.
Mar 30th, 2024

EVERY TIME my husband and I mobile order (which is almost daily) We stopped ordering for a while in HOPES that things would change, sadly, they didn't. they mess up our order. I'm starting to think they're RACIST!!!!! We PAY for extra caramel drizzle in his Frappuccino, and every day we've been going, they won't put enough. So, when I ask them to remake it, they pour a ton of caramel as if on purpose. My drink, they make it to the ratio of a tall drink which my husband too agrees and he's the calm ratonal one. I won't go to another one because, unfortunately, this is less than 1 minute away from our home, and the Safeway one, unfortunately, doesn't do orders ahead. They've had 2 different black girls working there, and they both made our drinks perfect with no problems!!! I even complimented them! Sadly, they're no longer there. I'm guessing they trained there, then got switched to other stores. Also, again, even though we're regulars, there's NO OPTIONS on the app to have my drink stirred nor to have my oatmeal dry, so I started to call in and let them know because they only put hot water, serving a hard, dry blob of oatmeal and have the audacity to get irritatedwhen I call!!! Fix the app and RESPECT your regulars!!!!!
Mar 18th, 2024