Sunrise Family Medical Care

Terrible. Appointment given was at a certain time and I was still in the lobby 25 minutes later. The woman at the counter said nothing to me so I got up and asked if they were running behind and how much longer. Her reply: "You are welcome to reschedule if you need to" and that was it.
Nov 17th, 2023

I have been seeing Dr. Roy for years and will continue for as long as she'll let me. She listens when you explain issues your having and doesn't dismiss a concern, that is getting harder and harder to find in a provider. These providers are carrying and spend time getting to know their patient and treating the whole person and not just immediate issue. I highly recommend this Clinic.
Aug 23rd, 2023

Most unprofessional scheduler I ever talked too.Wont be getting another physical here.
Jun 19th, 2023

I hate giving bad feedback, but this place is not it. If you want a medical facility to actively work against you and not for you then you've arrived. The correct way to market this place is, if you miss 3rd world medical attention, this will be nostalgic for you. I've never had a single visit, call, or interaction, that didn't make me want to fly back to Libya and get medical attention in an active military zone.
Nov 5th, 2022

My husband Geoffrey Ward was the patient. I refused to go after his second visit. (This was added to my review when the office replied I have never been a patient) Repeatedly doesn't respond to medical records requests. We hD 3 different providers request multiple times. This included a provider they referred us to. They don't monitor their lobby. I stood there listening to a not work conversation for 6 minutes before I called the office and asked for help and that I was in the lobby. When I was frustrated I was told the 6 minutes isn't a long wait and I should have been prepared to wait longer because they are doing a million things in the back. I had to stop talking completely to get her to get my husband's records and copy them for me. We stopped seeing them due to creative billing. Their words not mine. They also charge for everything. For example you are required to have an appointment specifilly for a parking disability pass and then pay an additional $25 for the doctor to fill out the form. The doctors know their stuff and are on the nicer side of doctors but that doesn't matter if the office staff is problematic.
Oct 24th, 2022