Subway

Ordered pickup, got an email stating its ready yet had to wait 10 mins during a break at work because nothing was prepared. They have the new melt sandwiches listed as an option on their app yet when I picked up my sandwich I was informed they dont even have the proper equipment to make these melts and they just charge more and add extra cheese. EDIT: 1 star to 3 stars. I received a refund and apology for my order which is more than most fast food places give. Although Im disappointed they offer a product they cant make, I appreciate their good service when correcting this mistake.
May 5th, 2022

We just moved to Dupont and last night was our first time ordering from here. We placed an order online, and I have to say that I am impressed. The order was ready on time, and all of the sandwiches were perfectly prepared. We were also impressed that they were fully packed sandwiches, something that rarely happens. Everything was great!
Mar 5th, 2022

Dear Subway Management, My store experience: Discrimination, denial of service, intentional misleading information, callous and dismissive treatment On 24 FEB 22 at about 6pm, my two children and I were searching for dinner after a nice bike ride (5yo boy, 7yo daughter). We entered the Dupont, center drive store without wearing masks, and instead being greeted with a polite "hello" by the employees were were greeted with bark, "do you have masks? This store requires you to wear one". I responded with we do not currently have one, and the employee continued demanding to wear one. There were no other customers in the store at the time. I asked if she knew the current law governing face coverings were required. She refused to answer. I then asked if I will be denied service from the store if I did not wear one. The employee said yes. I told her, that just yesterday I was in the store with no mask and I was not refused service. She retaliated with stating she cant speak on that. I asked for the name of her supervisor, and she said she was not allowed to give out names. When asked for her name so I could reference the person denying me service I received the same response. Asked for store number, still, stubborn and unhelpful. I then left the establishment with my children still hungry. Peirce county in Washington only has a requirement to wear masks in certain areas, hospitals, schools, correction facilities etc. Employers and employees have their own internal procedures. However, for equal opportunity, fairness, and a discrimination free establishment, this pushes the limit. In all my years I have not experienced anything like this, especially in an "inclusive", "fairness and justice" State. The only way the person said to describe her was, "the employee with the bangs, they'll know who your talking about. This employees is single handedly destroying repeat customers, reputation of the business, and values of the organization. I will not be returning to the store out of principle. Kind regards, Noel
Feb 11th, 2022

I ordered a philly cheese steak and this is what I got.
Feb 2nd, 2022

Courteous professional staff! The quality of the food is something you can depend on.
Jan 27th, 2022