Whispering Brook Apartments

Jul 29th, 2022

if I could give them a negative star I would they are the most horrible company to deal with. No one is ever in the office and they do not answer the phones if it does get answered they just hang up on you. things need to get fixed and they will not do it and have to be asked several times to do anything
Jun 4th, 2022

Really, just a horrible place to live. The management is neglectful. They don't have any sort of maintenance team and do not have 24-hour emergency communications. We complained about our leaking, poorly put together plumbing, and they responded months later with a false repair response. We aren't certain if anyone was ever in our apartment. You can call the office all you want, but they won't answer or return calls. As a matter of fact, their mailbox is currently full, and we stopped leaving voicemails long ago. We also stopped receiving our mail months ago when we lost the key to our mailbox. The request for a new one is still pending. Please don't live here. You don't deserve the trauma of experiencing life in these apartments.
Apr 13th, 2022

Don't rent from these people. If I could give a negative star I would. Management is rude and nasty. They don't do anything for their tenants. If something breaks you're on your own for it. It's full of cockroaches, fleas and the walls are paper thin. Management is one of the worst I have ever dealt with. Definitely the worst place I have ever lived.
Nov 15th, 2020

The management personnel makes this place the worst place Ive ever lived. This place should have negative stars. No one showed up for the initial tour of the apartment. The front door would open with a light push if it wasnt bolted. Asked for the door and a few other things to be fixed, before my move in, but it never happened. Sent my proof of renters insurance to Ashley Z. before move in day but she never set that up so I had to contest my rent charges every month. Move in lease was incorrect and never corrected. Maintenance requests took months to get done and when they did show up, they basically glued things back together. Hardly ever needed to contact the office but when I needed to, no one ever answered the phone. There are new people in the office lately but its the same unreliability. Ive been trying to get a move-out inspection for 5 days now. Each time I contact them they say the manager Carlotta is not in the office so they cant confirm a date/time and they promise to call back the same day to confirm but theyve let me down each time. Reading the past reviews about move out troubles concerns me that Im about to face a lot of problems. Ive tried to contact the parent company, PSDM, many times but no one ever answers the phone or returns emails. Its like they dont care. If youre reading this, I recommend never renting from this company.
Nov 6th, 2020