Chamber of Commerce

      Gracie's Boutique

      ( 12 Reviews )

      Gracie's Boutique
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      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (12 reviews)
      8
      0
      1
      0
      3
      Read Our 12 Reviews

      Chamber Rating

      3.8 - (12 reviews)
      8
      0
      1
      0
      3
      › ‹
      • Meghan Mortensen

        My dad and I went in to purchase some nice clothing for my Mom this Christmas. She's had a rough year and some big hits to her health, so we wanted to treat her. We purchased two sweaters, a scarf, and some earrings. Unfortunately, we misjudged my mom's size, so she tried to exchange the sweaters today for ones that would fit. The woman treated my mother awfully, accused her of being a liar by saying the clothes or tags weren't genuine, and refused to let her do an exchange or get store credit. They even asked her to leave!I feel terrible that she had this experience with such abrasive, judgemental, and hostile staff.
        Dec 25th, 2023

      • Ryan B.

        Dont waste your time or your money. These people not only refuse to honor gift receipts, they treat customers like garbage. These folks made an old lady cry because they acted so horribly towards her. All she did was go in with some sweaters she got for Christmas and ask to exchange them for a different size. The sweaters still had tags and there was a gift receipt (at the time of purchase, one was obtained specifically so she could exchange them for a different size if need be). If the stores owner isnt ashamed, they should be. They wont be getting any of my business in the future.
        Dec 17th, 2023

      • kayla griffiths

        I would say yes it is a very great place with great merchandise worth selling.
        Jul 31st, 2023

      • maryetta williams

        First visit and had great service! The lady helped me find coordinating pieces. Very helpful and kind. Ill be back!
        May 25th, 2023

      • Colette Roberts


        Dec 12th, 2022

      Read Our 12 Reviews

      About
      Gracie's Boutique

      Gracie's Boutique is located at 120 S Tower Ave in Centralia, Washington 98531. Gracie's Boutique can be contacted via phone at 360-623-1586 for pricing, hours and directions.

      Contact Info

      •   360-623-1586

      Questions & Answers

      Q What is the phone number for Gracie's Boutique?

      A The phone number for Gracie's Boutique is: 360-623-1586.

      Q Where is Gracie's Boutique located?

      A Gracie's Boutique is located at 120 S Tower Ave, Centralia, WA 98531

      Q What is the internet address for Gracie's Boutique?

      A The website (URL) for Gracie's Boutique is: https://www.facebook.com/GraciesFashions?mibextid=ZbWKwL

      Q What days are Gracie's Boutique open?

      A Gracie's Boutique is open:
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM
      Thursday: 10:00 AM - 6:00 PM

      Q How is Gracie's Boutique rated?

      A Gracie's Boutique has a 3.8 Star Rating from 12 reviewers.

      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Gracie's Boutique

      Overall Rating

      Overall Rating
      ( 12 Reviews )
      8
      0
      1
      0
      3
      Write a Review

      Meghan Mortensen on Google

      image My dad and I went in to purchase some nice clothing for my Mom this Christmas. She's had a rough year and some big hits to her health, so we wanted to treat her. We purchased two sweaters, a scarf, and some earrings. Unfortunately, we misjudged my mom's size, so she tried to exchange the sweaters today for ones that would fit. The woman treated my mother awfully, accused her of being a liar by saying the clothes or tags weren't genuine, and refused to let her do an exchange or get store credit. They even asked her to leave!I feel terrible that she had this experience with such abrasive, judgemental, and hostile staff.

      Business Response on Google Dec 24th, 2023
      EDIT: I'm so grateful and humbled that we were able to connect with her, offer our deepest and most heartfelt apologies. She was gracious, kind, understanding, and accepted our apologies and gift card. We are beyond grateful and humbled that she was so kind. We truly hope we have turned the awful experience around. We were in the wrong on this. Totally.My apologies for not exchanging the sweaters, for the poor customer service, and that she had such a negative experience. This is not our typical customer service, and we are deeply sorry for the entire experience. Judy DeVaul, Owner.

      Ryan B. on Google

      image Dont waste your time or your money. These people not only refuse to honor gift receipts, they treat customers like garbage. These folks made an old lady cry because they acted so horribly towards her. All she did was go in with some sweaters she got for Christmas and ask to exchange them for a different size. The sweaters still had tags and there was a gift receipt (at the time of purchase, one was obtained specifically so she could exchange them for a different size if need be).
      If the stores owner isnt ashamed, they should be. They wont be getting any of my business in the future.

      Business Response on Google Jan 9th, 2024
      EDIT: We were able to reach out to her personally, Ryan. We sincerely apologized to her from the bottom of my heart and assured her that we value her greatly. I truly believe that she not only accepted our apology and our gift card. We were also able to share a heartfelt hug.I'm the owner, Ryan, and I AM embarrassed and ashamedThis is not our typical customer service. I truly feel awful, and wish to make it right. I've been in business for 35 years, and our reputation for treating our customers with care is everything to me. I deeply apologize for this happening and very much would like to make it right,if that is a possibility.The entire situation has been discussed with all employees to make sure they understand our policies.My deepest apologies. Judy DeVaul, Owner

      kayla griffiths on Google

      image I would say yes it is a very great place with great merchandise worth selling.

      Business Response on Google Aug 9th, 2023
      Oh, Kayla! Your words are so kind, and we appreciate them very much! Is there anything that we did though, that made you give us one star? Did we do something wrong, or something you did not like about the store or service? Please let us know if there is something we can do to get the number of stars changed to reflect your kind words!!!!!

      maryetta williams on Google

      image First visit and had great service! The lady helped me find coordinating pieces. Very helpful and kind. Ill be back!

      Business Response on Google May 17th, 2023
      Thank you so much for your kind words! We love finding cute outfits outfits for our sweet customers!

      Colette Roberts on Google

      image

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      Overall Rating

      Overall Rating
      ( 12 Reviews )
      8
      0
      1
      0
      3

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