A&W Restaurant
-
9515 Old Pacific Highway North
Castle Rock, WA 98611 - (360) 749-8655
- Website
Hours
Chamber Rating
-
Jessica Cloeter
If I could give it 0 stars I would. Apparently you can't come in and order at the counter and no wonder it is drive thru or mobile app only. The inside was extremely dirty. The counter was messy. I stood there and watched a back line employee handling food with bare hands, wipe there nose with the same bare hand and then touch food again. I turned around to walk out when an employee yelled to me I could use the drive thru but not the lobby to order. NO Thank you! After seeing the other reviews I don't understand how this place is still even open.
Sep 24th, 2022 -
M G
At first, I thought the place was closed. We ordered our food and every table was dirty. At some tables there was left over fries. Bath room was dirty. Toilet paper all over the floor. Trash can full. There was a for hire sign at the entrance. There were 5 employees working. One of them should have taken the time to clean up the place.
Aug 10th, 2022 -
Patrick Kay
Went at noon on a Saturday while running errands. Ordered KFC chicken - nope "out of white meat". Ordered fish in chips instead. Get to window only to find out no fish either..... settled for a chicken sandwich.... asked to pull around and wait, and wait, and wait. Tried going inside to cancel order and ask refund - doors are locked, Called for another 15 minutes straight - no answer, Wife suggested we drive off and write off the $20 spent..... Never again.
Apr 21st, 2022 -
Flip Dog
Worst experience ever. I came here for mashed potatoes and Mac n cheese because I just got toothed pulled. I went into lobby and was told after standing there for 5 mins and listening to them talk about how nobody showed up for work. I was told that lobby is for pickup only that I have to go through drive-thru. So I did, and I pulled up to the speaker and am told exact cash or card. Okay, so I ordered a large mash large Mac and said that's it for first order. Then, I was told I am only allowed one order through the drive-thru and that I would have to drive back around for my coworker to order his food. So I said no lobby service, exact change or card and now I have to drive around twice and not only did the male employee on drive thru say something smart but the female manager also jumped on saying "yup that's right and if you don't like it you can drive off". The most rude and inconvenient disrespectful customer service I have ever received. I will NEVER return to this location EVER again.
Mar 17th, 2022 -
Alex Parsons
18 minutes waiting in the parking lot for 1 burger. Terrible
Mar 9th, 2022
Contact Info
- (360) 749-8655
- (360) 749-8655
- Website
Questions & Answers
Q What is the phone number for A&W Restaurant?
A The phone number for A&W Restaurant is: (360) 749-8655.
Q Where is A&W Restaurant located?
A A&W Restaurant is located at 9515 Old Pacific Highway North, Castle Rock, WA 98611
Q What is the internet address for A&W Restaurant?
A The website (URL) for A&W Restaurant is: https://awrestaurants.com/locations/washington/castle-rock/9515-old-pacific-highway-north
Q What days are A&W Restaurant open?
A A&W Restaurant is open:
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 10:00 AM - 9:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Q How is A&W Restaurant rated?
A A&W Restaurant has a 2.6 Star Rating from 64 reviewers.
Hours
Ratings and Reviews
A&W Restaurant
Overall Rating
Overall Rating
( 64 Reviews )Jessica Cloeter on Google
If I could give it 0 stars I would. Apparently you can't come in and order at the counter and no wonder it is drive thru or mobile app only. The inside was extremely dirty. The counter was messy. I stood there and watched a back line employee handling food with bare hands, wipe there nose with the same bare hand and then touch food again. I turned around to walk out when an employee yelled to me I could use the drive thru but not the lobby to order. NO Thank you! After seeing the other reviews I don't understand how this place is still even open.
M G on Google
At first, I thought the place was closed. We ordered our food and every table was dirty. At some tables there was left over fries. Bath room was dirty. Toilet paper all over the floor. Trash can full. There was a for hire sign at the entrance. There were 5 employees working. One of them should have taken the time to clean up the place.
Patrick Kay on Google
Went at noon on a Saturday while running errands. Ordered KFC chicken - nope "out of white meat". Ordered fish in chips instead. Get to window only to find out no fish either..... settled for a chicken sandwich.... asked to pull around and wait, and wait, and wait. Tried going inside to cancel order and ask refund - doors are locked, Called for another 15 minutes straight - no answer, Wife suggested we drive off and write off the $20 spent..... Never again.
Flip Dog on Google
Worst experience ever. I came here for mashed potatoes and Mac n cheese because I just got toothed pulled. I went into lobby and was told after standing there for 5 mins and listening to them talk about how nobody showed up for work. I was told that lobby is for pickup only that I have to go through drive-thru. So I did, and I pulled up to the speaker and am told exact cash or card. Okay, so I ordered a large mash large Mac and said that's it for first order. Then, I was told I am only allowed one order through the drive-thru and that I would have to drive back around for my coworker to order his food. So I said no lobby service, exact change or card and now I have to drive around twice and not only did the male employee on drive thru say something smart but the female manager also jumped on saying "yup that's right and if you don't like it you can drive off". The most rude and inconvenient disrespectful customer service I have ever received. I will NEVER return to this location EVER again.
Alex Parsons on Google
18 minutes waiting in the parking lot for 1 burger. Terrible
Overall Rating
Overall Rating
( 64 Reviews )Write a Review
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