FedEx Office Print & Ship Center

I'm shocked to see how many people reviewing this business are reviewing it for delivery complaints. This is a print store - a separate facility entirely from the fedex warehouse. The people that work here DO NOT deliver any of your packages. The only thing these folks do is charge you for a shipment (based on corporate rates) and put a sticker on the box for a delivery person (who doesn't work in this store) to pick up and take to the big fulfillment center down the road. For my actual review - I work for a company that uses this fedex facility somewhat regularly for emergency prints and they always take great care of us. They're quick, they call if there are file issues, and they ensure we're happy with our run despite needing things quickly.
Mar 28th, 2024

Horrible company
Feb 4th, 2024

Girl was clueless about how to do her job, the other person also wouldn't help. What I would have to go through to get stuff printed is ridiculous waste of time and gas
Dec 17th, 2023

Can I just give a big shout out to Jason at the Burlington store #1433 I know it's early in the season but Jason you rock you are always so upbeat and positive, I just don't want it to go unnoticed, thank you for always being you
Dec 2nd, 2023

Typically I had good experiences here with the gentlemen that used to help me always greeting me with a smile and making me feel welcomed. Today I had the complete opposite experience with a lady I haven't seen before. Must be newer from the last year.. she wasn't even the clerk helping me but decided to interrupt us and micromanage the person helping me telling me my box wasn't allowed and laughed at me when I was confused on why telling me to buy a box from the girl or get one from the wall.. I ignored her rudeness at first and asked what the difference in the wall boxes vs the one the lady sells were and the rude lady over spoke the lady helping me again saying umm the prices are shown on the wall (ignoring her customer she should have been helping) I replied to her and said "is there a reason you're being so rude to me" and she said she wasn't so I informed her she was coming off very rude and I didn't appreciate it. Decided to finally leave after feeling embarrassed for being talked to like that infront of other customers and quite honestly just didn't want to go off on the woman from my anger building up from her rude service. Never experienced anything like that there before. I am a customer not an employee. No need to treat me like I should know the shipping Bible guidelines for every box. Train your staff to smile and have some manners please.
Feb 3rd, 2024