Crash Champions Collision Repair Mill Creek

Totally communicative, I was aware of every detail and timeline of the repair process. They finished a bit sooner than estimated and my Jeep was beautiful again!
Jul 2nd, 2023

I have to admit that I was intimidated by the 1 star reviews. But all the other auto repair shops that accept our insurance were booked all the way to mid July or August, except this one (guess I wasnt the only one who hesitated because of the negative reviews). So we still went to this location to replace my rear bumper cover. Both front desk staff members were really nice. Keegan, the technician, walked us through the damage before we dropped off the car. 1 week later, we were notified that the car is ready for pick up. Btw we received 3 text messages in between about the repair updates. Because of the google reviews, we paid extra attention to see if there were any scratches, dents, etc. We didnt find anything. The staff noticed that there are some tape residues from the tape we used to temporarily align the bumper cover. They apologized, and used some tape remover and glass cleaner to remove them immediately. The car is also freshly washed inside & out. Im not saying those negative comments are lying or anything. But I am satisfied with my experience. If you are as hesitant as I was , maybe its worth giving this location a try!
Jul 1st, 2023

Jun 30th, 2023

Jun 25th, 2023

Awesome team and awesome service!!
Jun 11th, 2023