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      Bonney Lake Dog House

      ( 154 Reviews )

      Bonney Lake Dog House
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 3:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.6 - (154 reviews)
      128
      12
      1
      2
      11
      Read Our 154 Reviews

      Chamber Rating

      4.6 - (154 reviews)
      128
      12
      1
      2
      11
      › ‹
      • Dylan Sharpe

        Bonney Lake Dog House does an amazing job with our English pointer! He absolutely hates baths and getting his nails trimmed, but they make easy work of it!!!
        Mar 31st, 2024

      • Kathy Anderson

        I have never in the past written a bad review but the Dog House is the first for me. I brought my Havanese into the Dog House for the 3rd time. Groomer could/would not wash my dog or trim face and head & tail unless I gave her permission to shave my dogs ears due to some matting. She never said that last 2 times. I did not want ears shaved. I ask her to finish clipping face & head as nothing was done. They said that would be another $25 as a walk in (I just had her back & legs shaved she was there for hours) and groomer said she could NOT without a bath. Groomer was so fixated on dogs ears she would not complete the groom if I did not agree to getting ears shaved! Maybe they should invest in products that would be needed like spry to detangle. So for $50 I got a dirty ungroomed dog back!!!! I have had 3 Havanese and other groomers charging $40 to $50 plus tip w/o a problem. For $75+ minimum for basic grooming at Dog House I was robbed. Now I will take my dog someplace else to finish the job $$ Good advertising .. POOR service. Andrea and Mike please refund my money.
        Mar 31st, 2024

      • Brian Archer

        The best place to go!
        Mar 29th, 2024

      • SUZAN VICKERMAN

        Stopped in for the first time today looking for a shirt for my frenchie. 3 people were behind the desk and not 1 offered a welcome in or to help me find a size shirt. It was obvious I was having trouble finding what I was looking for. Finally I walked out . Not a word. No interest whatsoever to help a customer. Needless to say I won't be back.
        Mar 9th, 2024

      • WB Reed

        This is the only place I will take my dogs, one being a standard poodle. Miranda is the best poodle groomer ever!!! This is the 4th of July groom
        Mar 1st, 2024

      Read Our 154 Reviews

      About
      Bonney Lake Dog House

      Bonney Lake Dog House is located at 19473 WA-410 in Bonney Lake, Washington 98391. Bonney Lake Dog House can be contacted via phone at 253-862-9292 for pricing, hours and directions.

      Contact Info

      •   253-862-9292

      Products

      • NATURAL PRODUCTS

      Services

      • CONFORMATION
      • CUSTOM GROOMING
      • GROUP
      • IN HOME PET SITTING
      • INSTRUCTION
      • PUPPY CLASSES
      • SELF SERVICE BATHING
      • VETERINARY CARE
      • VISITS

      Questions & Answers

      Q What is the phone number for Bonney Lake Dog House?

      A The phone number for Bonney Lake Dog House is: 253-862-9292.

      Q Where is Bonney Lake Dog House located?

      A Bonney Lake Dog House is located at 19473 WA-410, Bonney Lake, WA 98391

      Q What is the internet address for Bonney Lake Dog House?

      A The website (URL) for Bonney Lake Dog House is: http://www.bonneylakedoghouse.com/

      Q Is there a key contact at Bonney Lake Dog House?

      A You can contact Lora Mckibbin at 253-862-9292.

      Q What days are Bonney Lake Dog House open?

      A Bonney Lake Dog House is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 4:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 3:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Bonney Lake Dog House rated?

      A Bonney Lake Dog House has a 4.6 Star Rating from 154 reviewers.

      Key Contacts

      image
      Lora Mckibbin
      Owner

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 3:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Bonney Lake Dog House

      Overall Rating

      Overall Rating
      ( 154 Reviews )
      128
      12
      1
      2
      11
      Write a Review

      Dylan Sharpe on Google

      image Bonney Lake Dog House does an amazing job with our English pointer! He absolutely hates baths and getting his nails trimmed, but they make easy work of it!!!

      Business Response on Google Mar 30th, 2024
      Thanks Dylan! Lincoln is a big ham but we always enjoy seeing him come to the shop.

      Kathy Anderson on Google

      image I have never in the past written a bad review but the Dog House is the first for me. I brought my Havanese into the Dog House for the 3rd time. Groomer could/would not wash my dog or trim face and head & tail unless I gave her permission to shave my dogs ears due to some matting. She never said that last 2 times. I did not want ears shaved. I ask her to finish clipping face & head as nothing was done. They said that would be another $25 as a walk in (I just had her back & legs shaved she was there for hours) and groomer said she could NOT without a bath. Groomer was so fixated on dogs ears she would not complete the groom if I did not agree to getting ears shaved! Maybe they should invest in products that would be needed like spry to detangle. So for $50 I got a dirty ungroomed dog back!!!! I have had 3 Havanese and other groomers charging $40 to $50 plus tip w/o a problem. For $75+ minimum for basic grooming at Dog House I was robbed. Now I will take my dog someplace else to finish the job $$
      Good advertising .. POOR service.
      Andrea and Mike please refund my money.

      Business Response on Google Mar 29th, 2024
      Hi Kathy, Unfortunately we were unable to complete the services for Penny because you opted out of necessary mat removal (shaving) from her ears that prohibited us from bathing her. It would have been negligent of us to continue the service as you requested because of the dangers involved in bathing the mats she had. Due to the severity of the matting in the ears it would have been inhumane to attempt to brush them out and potentially cause more issues. If we had moved forward with your initial request (to bathe and leave the matting) then that could have introduced further complications such as yeast infections or even hematomas.We attempted to contact you via text and phone calls over the course of the 3 hours Penny was here to discuss options, but unfortunately, we were never able to have that conversation due to not being able to get ahold of you. That being said, we charged you for the time and limited services we could provide without further harming or inducing more damage to your pet’s unmaintained condition. We are a team of certified, highly trained, professional groomers so we will always put your pet’s health and needs first.Unfortunately, there are not enough characters allowed for us to further list the dangers of not properly taking care of matting or pelted fur, so we will leave links down below, or please see our shop policy on our website (bonneylakedoghouse.com). Also, we would never charge you for a smile, we will always hand those out for free =)We hope you find another groomer who can serve Penny’s needs.Links:https://www.cuteness.com/blog/content/why-not-to-leave-mats-in-dog-furhttps://www.aspca.org/news/haircut-could-save-life-preventing-your-pets-coat-matting

      Brian Archer on Google

      image The best place to go!

      Business Response on Google Mar 28th, 2024
      Thank you Brian! Sasha is always a ray of sunshine when she's here.

      SUZAN VICKERMAN on Google

      image Stopped in for the first time today looking for a shirt for my frenchie. 3 people were behind the desk and not 1 offered a welcome in or to help me find a size shirt. It was obvious I was having trouble finding what I was looking for. Finally I walked out . Not a word. No interest whatsoever to help a customer. Needless to say I won't be back.

      Business Response on Google Mar 9th, 2024
      We are so sorry to hear that Suzan, the customer experience means a lot to us. Unfortunately dealing with the needs of live animals, communication between our groomers and the receptionist is crucial so that we can ensure a safe and calming experience for our clients. If we had been aware of the need for assistance we would have been more than happy to help you. Again, we apologize for the inconvenience and hope you can find what you're looking for.

      WB Reed on Google

      image This is the only place I will take my dogs, one being a standard poodle. Miranda is the best poodle groomer ever!!! This is the 4th of July groom

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      Overall Rating

      Overall Rating
      ( 154 Reviews )
      128
      12
      1
      2
      11

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