13 Nails & Spa

Nice pedicure, but they have an odd little family dynamic going on with their employees (lots of barking orders at the younger staff) and not enough staff for the number of customers. They take your drink order, but only one person can actually serve you a drink, so be prepared to wait.
Mar 20th, 2024

I went there once and they did a really nice job on my fingernails. It lasted about two weeks. I was trying to go back. But you constantly have to Chase them down to get an appointment Even though it was empty when I was in there when i went. There was only one other person and noone was walking in. It seems like they need the business. So I don't understand why we constantly have to keep calling them over and over to get in. When I went I had called and sent up an appointment. But they didn't seem to know when I wanted or who I was even though I had talked to the person already about what i wanted to do. They also didn't tell the full prices until you get to the end. And they seem disappointed in the tip that you leave. Even though it's written at the bottom what the recommendation should be. Also, it was distracting that 1 of the employees who I assume is. The owner kept telling her son who was working there that he needed to do this and that because his sister wasnt going to feel like it when she got to the shop. She kept talking to him over and over calling out to him as she cleaned nail polish bottles at one of the stations. it Didn't seem like he really wanted to be working there because he had to be told every single little thing to do. She was was constantly on him about helping to clean up things and helping to do things around the shop. And it was annoying to listen to the entire time. I didn't understand why they were using the open area where customers sit to talk about business matters when there was plenty of room in the back for them to be discussing business affairs instead of at the nail stations. Especially because nobody else was in there they could have went to the back while customers were trying to relax. Even though i live right up the street, I'm tired of chasing them for appointments and I think i'm just gonna go back to lynnwood to the place that I was going to before.
Feb 8th, 2024

Went in and got a full set of gels. Told them 3 times what I wanted, really basic. Was told no problem, wanted a black with glitter painted on the base. She ended up putting the glitter on the tips. My nails have jagged edges, they aren't painted all the way down on the sides. they are not all the same shape. $100! 100 for some busted looking nails. The drink I ordered had fruit flys in it. The prices you see advertised are "guidelines" they charged 18 to SHAPE the nail. This has always been a part of getting a basic gel set....im so confused. Literally like 4 add on charges for nothing special. I will not be returning. I ventured outside my normal nail tech thinking it would be a good time. Neeeeever again. Go literally. anywhere. else.
Nov 20th, 2023

Great pedicure! Love the atmosphere and personal care
Nov 15th, 2023

Visit every time I'm in town. Great pedicures and mimosas!
Oct 13th, 2023