Wagly Veterinary Hospital & Pet Campus | Bellevue

Hours

Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM

Chamber Rating

3.8 - (173 reviews)
97
22
8
10
36
Read Our 173 Reviews

Chamber Rating

3.8 - (173 reviews)
97
22
8
10
36
  • Rafaela

    They are kind and attentive.
    Mar 28th, 2024

  • Charlie Smith

    This place is a scam. They put your dogs in cages that are too small for them and leave them there for hours unattended sometimes in their own eliminations. Those poor dogs start to develop anxiety and stress (especially the individual dogs) so then the doctor there prescribes them Trazodone and thats more money we have to pay for medicines that we wouldnt have needed in the first place if they had just taken better care of our dogs. The group dogs at least get to have some play time but DO NOT leave your fur baby there if theyre signed up for individual boarding.
    Feb 29th, 2024

  • Lesley Piha

    I have been boarding my dogs here for a couple years now and its been a wonderful experience. The staff are really great. They all seem to love their jobs. I love the daily updates of my pups with pictures.
    Jan 24th, 2024

  • Sylvia Pham

    Worst place you can bring your pet in. Daycare is never running. There excuse is " short staff" yeah we know why they all left. Does not treat there employee right.
    Jan 17th, 2024

  • Kim Daniels

    There's a clause in their client paperwork stating they are not responsible for pet death or injury, even if they are "wholly or partly negligent in any way". That clause told me all I needed to know about the quality of care my dog would receive if I left him with them ever again. Wagly's "dedication" to the wellbeing and safety of pets in their care is reflected in the accountability they'll take if they fail to provide it. Which is none, to be clear. My dog was, in fact, neglected when he was in their care. I watched it on camera.The one time I brought my dog for daycare, I watched him kenneled for 7 hours, let out 3 times for 15 minutes. I picked my dog up as soon as I could after work, and told them I'd monitored the camera for all 7 hours. The assistant manager told me my dog was kenneled because they were "understaffed". I havent gone back. I thought I was giving my dog an experience of playing with other dogs instead of being alone at home that day. But instead he sat alone in a cold kennel. I do feel a sense of community responsibility to encourage others to check the paperwork they push toward you on the first drop off day. Ask to see that clause. And then ask yourself if you trust your dog's life with any kind of company that would include a clause allowing them to potentially neglect your dog to the point of death, and be legally off the hook. Negligence should not lead to corporate protection from "certain legalities" because they failed to uphold the standards they marketed. To those looking for a safe place for their pets, that clause is not standard. There are multiple quality local dog daycares that have no clause remotely similar. Personally, my dog's life and happiness mean too much to me. Wagly is not worth the risk.
    Feb 27th, 2024

Read Our 173 Reviews

About
Wagly Veterinary Hospital & Pet Campus | Bellevue

Wagly Veterinary Hospital & Pet Campus | Bellevue is located at 639 156th Ave SE Bldg D in Bellevue, Washington 98007. Wagly Veterinary Hospital & Pet Campus | Bellevue can be contacted via phone at 425-598-8602 for pricing, hours and directions.

Contact Info

  •   425-598-8602

Questions & Answers

Q What is the phone number for Wagly Veterinary Hospital & Pet Campus | Bellevue?

A The phone number for Wagly Veterinary Hospital & Pet Campus | Bellevue is: 425-598-8602.


Q Where is Wagly Veterinary Hospital & Pet Campus | Bellevue located?

A Wagly Veterinary Hospital & Pet Campus | Bellevue is located at 639 156th Ave SE Bldg D, Bellevue, Washington 98007


Q What is the internet address for Wagly Veterinary Hospital & Pet Campus | Bellevue?

A The website (URL) for Wagly Veterinary Hospital & Pet Campus | Bellevue is: https://www.wagly.com/locations/wagly-lake-hills/


Q What days are Wagly Veterinary Hospital & Pet Campus | Bellevue open?

A Wagly Veterinary Hospital & Pet Campus | Bellevue is open:
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM


Q How is Wagly Veterinary Hospital & Pet Campus | Bellevue rated?

A Wagly Veterinary Hospital & Pet Campus | Bellevue has a 3.8 Star Rating from 173 reviewers.

Hours

Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM

Ratings and Reviews
Wagly Veterinary Hospital & Pet Campus | Bellevue

Overall Rating

Overall Rating
( 173 Reviews )
97
22
8
10
36
Write a Review

Rafaela on Google

image They are kind and attentive.


Charlie Smith on Google

image This place is a scam. They put your dogs in cages that are too small for them and leave them there for hours unattended sometimes in their own eliminations. Those poor dogs start to develop anxiety and stress (especially the individual dogs) so then the doctor there prescribes them Trazodone and thats more money we have to pay for medicines that we wouldnt have needed in the first place if they had just taken better care of our dogs. The group dogs at least get to have some play time but DO NOT leave your fur baby there if theyre signed up for individual boarding.

Business Response on Google Mar 5th, 2024
Hi Charlie,We're deeply sorry to hear about your experience. The well-being of all animals entrusted to us is our top priority, and we take your concerns seriously. We strive to provide a safe and comfortable environment for every pet in our care. We are investigating this matter further to ensure it doesn't happen again.The Wagly Team

Lesley Piha on Google

image I have been boarding my dogs here for a couple years now and its been a wonderful experience. The staff are really great. They all seem to love their jobs. I love the daily updates of my pups with pictures.


Sylvia Pham on Google

image Worst place you can bring your pet in. Daycare is never running. There excuse is " short staff" yeah we know why they all left. Does not treat there employee right.


Kim Daniels on Google

image There's a clause in their client paperwork stating they are not responsible for pet death or injury, even if they are "wholly or partly negligent in any way".
That clause told me all I needed to know about the quality of care my dog would receive if I left him with them ever again.
Wagly's "dedication" to the wellbeing and safety of pets in their care is reflected in the accountability they'll take if they fail to provide it.
Which is none, to be clear.
My dog was, in fact, neglected when he was in their care. I watched it on camera.The one time I brought my dog for daycare, I watched him kenneled for 7 hours, let out 3 times for 15 minutes. I picked my dog up as soon as I could after work, and told them I'd monitored the camera for all 7 hours. The assistant manager told me my dog was kenneled because they were "understaffed".
I havent gone back. I thought I was giving my dog an experience of playing with other dogs instead of being alone at home that day. But instead he sat alone in a cold kennel.
I do feel a sense of community responsibility to encourage others to check the paperwork they push toward you on the first drop off day. Ask to see that clause. And then ask yourself if you trust your dog's life with any kind of company that would include a clause allowing them to potentially neglect your dog to the point of death, and be legally off the hook.
Negligence should not lead to corporate protection from "certain legalities" because they failed to uphold the standards they marketed.
To those looking for a safe place for their pets, that clause is not standard. There are multiple quality local dog daycares that have no clause remotely similar.
Personally, my dog's life and happiness mean too much to me. Wagly is not worth the risk.

Business Response on Google Jan 17th, 2024
Dear Kim,Thank you for taking the time to share your concerns with us. At Wagly Veterinary Hospital & Pet Campus, we are committed to providing the highest quality of care for all our furry guests, and we deeply regret that your experience did not meet the standards we strive for.We want to assure you that the clause in our paperwork is a standard in the pet care industry, intended to outline certain legalities. However, it does not reflect our dedication to the wellbeing and safety of every pet in our care. We understand how it might have caused you concern, and we appreciate you bringing this to our attention.Regarding your dog’s daycare experience, we are truly sorry to hear that it was not as you expected. Our goal is always to offer a stimulating and comfortable environment for pets, and it sounds like we fell short in your case. The situation you described with the staffing issue is not typical of our standards, and we are taking immediate steps to ensure that it does not happen again.We take your feedback seriously and will use it to improve our services. Your trust in us is paramount, and we hope to have the chance to restore your confidence in our services. Thank you again for your feedback.Sincerely,The Wagly Team

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Overall Rating

Overall Rating
( 173 Reviews )
97
22
8
10
36

Write a Review

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