Soma

Terrible store! I literally bought two shape wears yesterday and I had to exchange it due to sizing reasons. I still have the tags however, I had to remove them while trying it on, because I removed the tags they will not accept them even if I kept the tags. These arent cheap, and Im very disappointed because they didnt tell me their policy upon purchase. It seems like a common policy to inform customers since when I was trying to return the item, the manager informed the customer about this policy and I wasnt informed yesterday. Terrible!!! Called the customer service and they accepted my return so Id suggest calling just in case this store doesnt help you.
Feb 29th, 2024

The ladies that worked there were so nice and helpful!
Jan 10th, 2024

Aug 20th, 2023

Their exchange policy is terrible. Sara did not exchange my bra because It past 62 days instead of the 60 days policy. She told me to give it to someone in my family instead of helping me. Not buying from soma anymore. Horrible experience
Jul 30th, 2023

I purchased reusable bra pads and didnt realize until I got home that they didnt have adhesive. I never took them out of the box and they didnt let me return them. I was never told at times of purchase that I wouldnt be able to return them. Im used to other retailers returning items like this because you cant try them on. $35 down the drain.
Feb 6th, 2023